Jasmine Hokianga
Kalgoorlie
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Prouds The Jewellers
01.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Point of sale
- Money Handling
- EFTPOS
- House Duties
- Customer Service
- Monthly Stock take
- End of Day till count
- Purchase Orders
- Invoice Payments
- Rostering Staff
- Rounding of Petty Cash at the end of the month
- Maintenance of stock levels
- Window Displays
- Merchandising
- Create Customer accounts for layby
- Basic watch repair
- End of Day till count
Retail Sales Associate
Angus & Coote
07.2022 - 01.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Point of sale
- Money Handling
- EFTPOS
- House Duties
- Customer Service
- Monthly Stock take
- End of Day till count
- Purchase Orders
- Invoice Payments
- Rostering Staff
- Rounding of Petty Cash at the end of the month
- Maintenance of stock levels
- Window Displays
- Merchandising
- Create Customer accounts for layby
- Basic watch repair
- End of Day till count
Retail Sales Associate
Prouds The Jewellers
07.2022 - 01.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Point of sale
- Money Handling
- EFTPOS
- House Duties
- Customer Service
- Monthly Stock take
- End of Day till count
- Purchase Orders
- Invoice Payments
- Rostering Staff
- Rounding of Petty Cash at the end of the month
- Maintenance of stock levels
- Window Displays
- Merchandising
- Create Customer accounts for layby
- Basic watch repair
- End of Day till count
Retail Sales Associate
Prouds The Jewellers
01.2022 - 06.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Point of sale
- Money Handling
- EFTPOS
- House Duties
- Customer Service
- Monthly Stock take
- End of Day till count
- Purchase Orders
- Invoice Payments
- Rostering Staff
- Rounding of Petty Cash at the end of the month
- Maintenance of stock levels
- Window Displays
- Merchandising
- Create Customer accounts for layby
- Basic watch repair
- End of Day till count
Customer Service
Hungry Jacks
01.2021 - 08.2021
- Provided exceptional customer service, in a busy environment with up to 30 customers, resolving client inquiries promptly and professionally.
- Maintained strong customer relations and effective customer service standards.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Point of Sale
- Customer Service
- Food Prep
- Eftpos
- House Duties
- Staff Station Designation
- Excellent Time Management
Skills
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Store Opening and Closing
- Professional Appearance
- Policy and Procedure Adherence
- Stock replenishment
- Display Setup
- Friendly and Helpful
- Reliable and Responsible
- Honest and Dependable
- Attention to Detail
- Adaptable and Flexible
- Strong Communication and Interpersonal Skills
Timeline
Retail Sales Associate
Prouds The Jewellers
01.2024 - Current
Retail Sales Associate
Angus & Coote
07.2022 - 01.2024
Retail Sales Associate
Prouds The Jewellers
07.2022 - 01.2024
Retail Sales Associate
Prouds The Jewellers
01.2022 - 06.2022
Customer Service
Hungry Jacks
01.2021 - 08.2021
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