Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmine Johnston

Leschenault,WA

Summary

Dependable individual with experience in dynamic, high-performance environments. Skilled in computers, assisting others, processing transactions, troubleshooting, organization, using registers and arranging merchandise. Hardworking employee with 3 years of carrying out oral and written instructions effectively and efficiently. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Health and safety focussed, with experience working with diverse personalities. Reliable and can work well within a team or individually.

Overview

8
8
years of professional experience

Work History

Maintenance Associate

BHP
07.2023 - Current
  • Maintained safety conditions and standards.
  • Performed regular maintenance and repairs on mechanical systems to support continuous operation.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Used effective time management, teamwork skills and individual performance skills.

Maintenance Associate

BHP
07.2021 - 07.2023
  • Assisted boilermakers and rest of team with various tasks around the plant.
  • Set up work areas, including getting tools, filling out paperwork, and setting up barricading.
  • Used excellent written and communication skills to achieve safety and excellent quality of work.
  • Operated machinery and heavy equipment such as forklift and EWPs.
  • Wrote comprehensive risk assessments.
  • Maintained strong working relationships with colleagues, contractors, and management.
  • Achieved quality results in key performance indicators.
  • Reported issues to supervisor so effective resolutions could be put into place.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Maintained safety conditions and standards.

Maintenance Associate

BHP FutureFit Training Academy
07.2020 - 07.2021
  • Completed a traineeship which resulted in learning how to use hand/power tools, how to follow procedures and rules, how to fabricate in a workshop etc.
  • Followed safety procedures and correct techniques of maintaining equipment.
  • Used and operated various types of tools such as hack saws, grinders, forklifts, and basic hand tools.
  • Worked on various equipment including scrapers, pumps, rollers, and other fixed plant equipment.
  • Completed welding and oxy-cutting courses at TAFE.
  • Attained high risk work licenses.

Sales Second In Charge

Liquorland
12.2018 - 06.2020
  • Demonstrated exemplary customer service by engaging clients on sales floor.
  • Trained new associates in successful sales and performance strategies.
  • Assisted sales team with completing customer transactions and managing issues.
  • Completed store opening and closing procedures by counting drawers and managing security.
  • Managed and developed sales team.
  • Supported the manager with daily operational functions such as making and receiving orders.
  • Assisted customers with any enquiries while using a professional and friendly manner.
  • Received delivery of loads and managed paperwork efficiently and in a timely manner.
  • Organised stock and promotional signage efficiently around the store.

Bar Attendant/Restaurant Waitress

Commercial Club Hotel & Grand Hotel
11.2016 - 06.2017
  • Worked at a restaurant taking and serving meals to customers, and also at another hotel working at the bar.
  • Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
  • Adhered to alcohol policies and procedures and complied with local and state laws.
  • Performed cash handling, tab management and booking accommodation for customers.
  • Opened and closed the pub, serving customers efficiently.
  • Prepared and served drinks and took care of orders in the bar.
  • Managed the bar and attended to back of house duties such as putting stock away, cleaning and tab monitoring.
  • Ensured that customer needs are satisfactorily met, and professional and friendly approach is established.
  • Possessed excellent work ethic by ensuring training and servicing are within standards.

Console Operator

BP
05.2015 - 08.2016
  • Ensured that customer needs are satisfactorily met, and a professional and friendly approach is established, while giving customers the best service experience.
  • Enforced rules, regulations, policies and procedures and responded to emergency situations requiring security assistance.
  • Received and organised incoming stocks, paperwork for inventories, truck unloading and forklift operations, always ensuring safe procedures.
  • Received, handled, and despatched goods.
  • Managed cleanliness and organisation.
  • Was responsible for the business results of the entire shift.

Education

No Degree - First Aid Certificate

St John
Newman, WA
2023

Certificate II - Engineering

BHP FutureFit + TAFE
Welshpool, WA
2021

Certificate II - Engineering Production Technology

BHP FutureFit + TAFE
Welshpool, WA
2021

Ranger Training - Municipal Law Enforcement A And B

Central Regional TAFE
WA
2018

Skills

  • Verbal and Written Communication
  • Safe Work Practices
  • Time Management
  • Facility Upkeep
  • Customer Service
  • Sales Support
  • Payment Processing
  • Organization and Efficiency

Timeline

Maintenance Associate

BHP
07.2023 - Current

Maintenance Associate

BHP
07.2021 - 07.2023

Maintenance Associate

BHP FutureFit Training Academy
07.2020 - 07.2021

Sales Second In Charge

Liquorland
12.2018 - 06.2020

Bar Attendant/Restaurant Waitress

Commercial Club Hotel & Grand Hotel
11.2016 - 06.2017

Console Operator

BP
05.2015 - 08.2016

No Degree - First Aid Certificate

St John

Certificate II - Engineering

BHP FutureFit + TAFE

Certificate II - Engineering Production Technology

BHP FutureFit + TAFE

Ranger Training - Municipal Law Enforcement A And B

Central Regional TAFE

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