Jasmine Jones
Summary
Friendly front of house worker eager to form relationships with customers and support continual patronage. Adept provider of accurate and rapid answers to product and service queries. Committed to positively impacting sales and customer experience through beneficial sales interactions and memorable service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Traffic Management
Prime Traffic Solutions
06.2021 - 06.2022
- Improved traffic flow by implementing effective traffic management strategies and coordinating with relevant stakeholders.
- Reduced congestion and delays by continuously monitoring traffic conditions and adjusting signal timings accordingly.
- Developed comprehensive traffic management plans for special events, ensuring smooth movement and minimal disruptions.
Front of House All Rounder
Terra and Sol
01.2021 - 05.2021
- Exceptional interpersonal and team building skills, ability to multitask while remaining professional and courteous in a fast-paced environment.
- Enhanced customer satisfaction by providing efficient and courteous service at all times.
- Resolved guest complaints professionally, resulting in increased repeat business.
- Implemented effective upselling techniques, increasing revenue through additional sales.
Pick / Packer
Virginia Farm Produce
09.2020 - 01.2021
- Working in a fast pace food production line to sort, grade, clean and pack various vegetables
- Often worked 12+ hour shifts that required extreme attention to detail and a high level of focus.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Assisted in inventory management, conducting regular counts and reporting discrepancies.
Front of House All Rounder
Spargos Cafe
07.2020 - 01.2021
- All-rounder who handled customers from start to finish of their meal to ensure a positive experience
- Use of EFTPOS and computer program to complete sales
- Extensive knowledge of drinks and set menu with a specialty in mixing cocktails.
Server
Hilton Spyce Lounge (Canada)
09.2016 - 07.2020
- Waitress for luxury restaurant in busy city hotel
- Worked as part of large team to provide high end service for guests which included making cocktails, recommending food from a changing menu and providing exceptional personal service to each guest table
- Demonstrated ability to multi task and handle several groups of customers at a time while still catering to the specific needs of some.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Education
Business Communications (Canada) -
Brock University
Communications (Canada) -
Carleton University
Skills
- Organisation
- Problem-Solving
- Multitasking
- Teamwork
- Adaptability
- Inventory Management
- Data Entry
- EFTPOS
Certification
- RSA (South Australia)
- White Card Certified
- Workzone Traffic Management Certified
Timeline
Traffic Management
Prime Traffic Solutions
06.2021 - 06.2022
Front of House All Rounder
Terra and Sol
01.2021 - 05.2021
Pick / Packer
Virginia Farm Produce
09.2020 - 01.2021
Front of House All Rounder
Spargos Cafe
07.2020 - 01.2021
Server
Hilton Spyce Lounge (Canada)
09.2016 - 07.2020
Business Communications (Canada) -
Brock University
Communications (Canada) -
Carleton University
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