Jasmine Kaur
Laverton,VIC
Summary
Ambitious mexican restaurant with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.
Overview
3
3
years of professional experience
Work History
Mexican Restaurant
All Rounder
04.2023 - Current
- Enhanced guest satisfaction by implementing innovative restaurant concepts and improving overall dining experience.
- Monitored guest feedback, proactively addressing concerns and implementing improvements to enhance customer satisfaction levels.
- Planned and executed strategies to increase customer loyalty and retention.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Customer Service Cashier
Receptionist Jobs
06.2023 - 03.2024
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Developed and managed relationships with customers to increase customer loyalty.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Upheld strict adherence to store policies and regulations, minimizing potential financial discrepancies.
- Coordinated with stock team to ensure product availability at checkout area, optimizing customer's shopping experience.
Commercial Cookery
Aveta - Australian Vocational Education & Training Academy
07.2022 - 10.2024
Ice-cream Parlour
Rollys Tarneit
06.2022 - 12.2022
Housekeeping
Pullman Hotel
06.2022 - 08.2022
Restaurant
Kasba Indian Restaurant
04.2022 - 05.2022
Warehouse
DHl Adairs
03.2022 - 04.2022
Education
Commercial cookery - Hospitality
Aveta - Australian Vocational Education & Training Academy
11.2024
Skills
- Cost Control
- Menu development
- Labor Management
- Allergy awareness
- Investigating Complaints
- Fire Safety Regulations
- Quality Control
- Work Planning and Prioritization
- Managing Reservations and Large Parties
Personal Information
Nationality: Indian
References
References available on request.
Timeline
Customer Service Cashier
Receptionist Jobs
06.2023 - 03.2024
Mexican Restaurant
All Rounder
04.2023 - Current
Commercial Cookery
Aveta - Australian Vocational Education & Training Academy
07.2022 - 10.2024
Ice-cream Parlour
Rollys Tarneit
06.2022 - 12.2022
Housekeeping
Pullman Hotel
06.2022 - 08.2022
Restaurant
Kasba Indian Restaurant
04.2022 - 05.2022
Warehouse
DHl Adairs
03.2022 - 04.2022
Commercial cookery - Hospitality
Aveta - Australian Vocational Education & Training Academy
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