I am driven and dynamic. I have worked in fact-paced environments for over 4 years (as demonstrated during my time at Suprè & Funlab). My expertise in customer service and team collaboration, coupled with a knack for innovative problem-solving, has consistently delivered success at previous work opportunities, Tie these skills together with my bubbly, confident personalities, and you have the person for the job.
A bit about me: I am about to start my degree in marketing, pr and advertising at ECU. Outside of work and study, I go to the gym, read books and spend time with friends and family. I have a flexible schedule and a balanced work-life.
- Bar service: maintaining cleanliness of the bar, keeping up to date with heath & safety standards.
- Represent the company by knowing and selling the products (menu's & drinks list)
- Work around my RSA (knowing signs of intoxication, checking ID's, refusing service when necessary).
- Work collaboratively with other team members whilst under pressure.
- Demonstrate adaptability skills when adjusting to new schedules (unexpected changes in guests).
- Facilitate strong communication over the two-ways throughout the shift with management and other team members.
- Provide top-service customer service
- Efficiently host functions (both adult & children). This means keeping on top on schedules, running on time, communication with the guests and staff, being the source of entertainment.
- Provide training to new staff members in areas in which I am fully trained on.
- Assist floor staff with delivering food & drinks, as well as, clearing tables afterwards.
- Collaborated with teachers and educators for enhanced learning experiences.
- Aided special needs students with personalized support.
- Coordinated with parents and guardians to address student needs and facilitate communication.
- Fostered positive relationships with students by providing individual assistance and encouragement.
- Implemented behaviour management alongside the school;ss request.
- Encouraged good work with high praises to the students.
- Monitored the classroom and outdoor activities.
- Prepared teaching materials.
- 8,6 roster down at Boddington gold mine.
- Supported a small team in an environment where knowledge of regulations, best practises and safety was critical.
- Contributed to the standard operating procedures, ensuring that there were no rocks or debris was stalling a machine or in the way of operators.
- Reduced downtime for maintenance by thoroughly checking the equipment and area before starting a job. Flagging when a check was required.
- Worked on fireman hoses to clear pathways, blocked up conveyor belts and chutes.
- Strict routine meant disciplined wake ups & preparations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Work in a fast pace environment, whilst leading a team to an end of day goal.
- Being the first call of help when the manager was not on shift.
- Dealt with customer disputes, refunds, exchanges and faulty products.
- Accept & confirm stock delivery, as well as, sort through the products and allocate them into the right spots.
- Cash handling (cash, eftpos & gift cards)
- Encourage and suggest ways for the team to reach their targets.
- Track best sellers, make appropriate calls to rearranged fixes to generate the most profit.
- Deliver customer service and a helping hand to girls who needed fashion advice.
- Assisted room leaders in various rooms with ages ranging from 8months to 5 years old.
- Provided cover in rooms that were out of ratio
- Encouraged critical thinking, problem solving and motor fine skills.
- Collaborated with room leaders to ensure the curriculum aligned with the standards at the centre.
- Handled bodily fluids & nappy changes.
- Assisted with cleaning up after activities, lunch or nap time.
- Established personal 1-1 relationships with the children, and created an environment where they felt safe and comfortable away from their family home.
- Provided the children nourishment and affection during moments of emotions (unsettled, unwell or homesick kids).