Jasmine Krievans
Townsville,QLD
Summary
Proven expertise in housekeeping and exceptional customer service, honed at Townsville Private Clinic and other notable facilities. Skilled in sanitization procedures and adept at fostering high satisfaction levels through meticulous quality assurance and interpersonal skills. Recognized for surpassing service goals with a blend of physical stamina and efficient time management.
Overview
16
16
years of professional experience
Work History
Cleaner/housekeeping
Townsville Private Clinic
North Ward, QLD
07.2020 - 11.2024
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
Cleaner
Mater Hospital
Townsville, QLD
01.2009 - 07.2024
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Emptied wastebaskets and replaced liners.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Polished furniture to remove dust and dirt buildup.
- Transported trash bags to designated disposal areas.
- Washed windows both inside and outside of the facility.
- Scrubbed walls to remove scuff marks or stains.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Replaced air filters on heating and ventilation systems as needed.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Adhered strictly to safety protocols while performing job duties.
Office Cleaner
Rolco PTY LTD
Townsville, QLD
01.2018 - 07.2020
- Swept and mopped floors throughout the office building.
- Vacuumed carpets in all areas of the office.
- Dusted and wiped down all surfaces, including desks, shelves, computers, chairs, windowsills and baseboards.
- Cleaned bathrooms to ensure they were sanitary and stocked with supplies.
- Disinfected doorknobs, phones and other frequently-touched items.
- Emptied trash cans into larger containers for disposal.
- Maintained janitorial closets in an organized manner.
- Washed walls to remove dirt and smudges.
Bond Cleaner
Budget Bond Cleans
Townsville, QLD
01.2016 - 08.2017
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Recognized by management for providing exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
Education
Townsville State High School
Townsville, QLD11-1998
Skills
- Housekeeping
- Floor waxing
- Furniture rearrangement
- Laundry
- Quality assurance
- Waste management
- Sanitization procedures
- Time management
- Health and safety compliance
- Physical stamina
- Health and safety regulations
- Quality control
- Multitasking and organization
- Proper chemical handling
- Disinfection practices
- Customer service
Timeline
Cleaner/housekeeping
Townsville Private Clinic
07.2020 - 11.2024
Office Cleaner
Rolco PTY LTD
01.2018 - 07.2020
Bond Cleaner
Budget Bond Cleans
01.2016 - 08.2017
Cleaner
Mater Hospital
01.2009 - 07.2024
Townsville State High School
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