Jasmine Kubinski
Worongary,QLD
Summary
Results-driven workforce planning professional with extensive experience in staffing optimization, resource allocation, and operational efficiency enhancement. Recognized for fostering collaboration, proactively solving problems, and promoting positive employee relations. Detail-oriented communicator with strong project management skills and a proven track record of managing multiple priorities in fast-paced environments. Committed to process improvement and supporting team goals to drive organizational success.
Overview
20
20
years of professional experience
Work History
Senior Systems Specialist
The Star Gold Coast
06.2022 - 11.2025
- Installed, configured, tested, and maintained rostering operating systems, application software, and system management tools.
- Led system integration projects to enhance operational efficiency across Workforce Planning, Payroll, and People & Performance.
- Maintained and managed workflow to payroll, processing weekly, fortnightly, and monthly pay files in accordance to industry and employee agreement awards across all Star properties.
- Streamlined processes by automating routine tasks, significantly improving the time taken and accuracy.
- Proactively identified opportunities for process improvements within the organization's Workforce Planning, resulting in increased efficiency.
- Partnered with senior leadership to develop strategic workforce planning and payroll initiatives aligned with company goals and objectives.
- Collaborated with cross-functional teams to streamline processes and drive project success.
System & Compliance Specialist
The Star Entertainment
10.2021 - 05.2022
- Manage workflow to ensure payroll requirements and timelines are processed accurately, within required timeframes.
- Process weekly, fortnightly, and monthly pay files as per various industry and employee agreement awards across all three properties.
- Assisted in BOOT/wage compliance, involving multiple stakeholders to ensure that timeframes were met. I have been able to learn the process to complete all checks and provided advice to ensure compliance with the project.
- Maintain Workforce Management software, ensuring compliance for all products, inclusive of Virtual Roster and Time Manager systems.
- Implementation of Brisbane EA, inclusive of consultation with stakeholders (HR, ER, etc.), involvement in working groups, and being able to share my knowledge of Workforce Management Systems, Governance Framework, and practices. Conducted rule and configuration changes to align with the new EA, and performed VR testing to ensure rules work.
- Implemented a new pay run process for the Gold Coast property in compliance with 4-week rosters.
- Collaborating with internal and external teams on the implementation of the Star’s new Payroll & HR system (SAP) Employee Central.
- Conducted compliance audits to ensure adherence to regulatory standards and internal policies.
Workforce Planner
The Star Entertainment
10.2020 - 09.2021
- Proactively engage with stakeholders to forecast labour demand, review leave patterns and operational changes that impact resourcing needs.
- Optimise rosters to minimise unfilled shifts, maximise operational efficiency and team member utilisation whilst considering work/life balance, team member skills and qualifications in compliance with budgetary requirements, Enterprise Agreements, company policies and government legislation.
- Ability to provide alternative solutions to stakeholders and business units to highlight the benefits of solutions offered to gain buy in and move forward.
- Demonstrated experience working in customer management, employee rostering and payroll systems within a complex rostering environment.
- Experience in face to face, telephone, mobile app and email interactions with a customer first approach whilst working to organisation KPI’s and deliverables.
- Executing Workforce Management Governance Framework principles and guidelines in delivering efficient, effective & compliant rosters.
Workforce Scheduler
The Star Entertainment
04.2006 - 09.2020
- Creating, publishing and updating rosters to facilitate daily operational requirements across multi-faceted skill sets.
- Proactive and reactive approach to workforce management to ensure optimal coverage across all business units with a view to maximising customer experience and business efficiency.
- Resolving team member roster and payroll enquiries via traditional and online enquiry streams whilst promoting self-service options.
- Managing and actioning workload within the service level agreements and KPI’s whilst ensuing compliance to relevant EBA’s and Health and Safety policies and legislation.
- Maintain constant communication with Business units and stakeholders to coordinate staffing requirements.
- Extensive experience and proficiency using multiple systems including Virtual Roster
- Generation of reports for business units with commentary including improvement opportunities
- Implementation of new departments such as Nineteen @ the Star
- Work with management to understand labour demand including requirements for peak periods, special events and promotions
- Provide training and support to team members of current and new work practices and procedures
Skills
- Workforce governance collaboration
- Coordinate and implement projects with a focus on Virtual Roster system compliance
- Proactive process improvement
- Manages payroll processes including pay files and retro payments
- Implementation of workforce planning initiatives
- Proficient in analyzing various enterprise agreements
- Cultivate strong relationships with leadership and peers
- Expert troubleshooting
- Problem-solving
Timeline
Senior Systems Specialist
The Star Gold Coast
06.2022 - 11.2025
System & Compliance Specialist
The Star Entertainment
10.2021 - 05.2022
Workforce Planner
The Star Entertainment
10.2020 - 09.2021
Workforce Scheduler
The Star Entertainment
04.2006 - 09.2020