Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
Generic

Jasmine Kyriakou

Slacks Creek,QLD

Summary

Dynamic professional with a proven track record at Hungry Jack's, adept in inventory control and staff training. Excelled in enhancing team performance and customer satisfaction through exceptional interpersonal communication and organizational skills. Demonstrated ability to exceed targets, streamline operations, and implement effective budget management strategies, contributing to substantial business growth. Well-trained Assistant Restaurant Manager of expertise in food and beverage industry. Passionate leader with know-how to develop positive working environment and improved employee retention. Great customer service and conflict resolution skills.

Overview

6
6
years of professional experience

Work History

Receptionist

Bikes Only
06.2024 - 07.2024
    • Managed multiple tasks and met time-sensitive deadlines.
    • Provided clerical support to company employees by copying, faxing, and filing documents.
    • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
    • Confirmed appointments, communicated with clients, and updated client records.
    • Maintained confidentiality of information regarding clients and company.
    • Responded to inquiries from callers seeking information.
    • Answered central telephone system and directed calls accordingly.
    • Corresponded with clients through email, telephone, or postal mail.

Assistant Restaurant Manager

Nandos
10.2023 - 02.2024
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
  • Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
  • Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
  • Worked closely with restaurant owner to develop and implement marketing initiatives.
  • Conducted regular meetings with staff to discuss performance and address any issues.

Assistant Manager

Hungry Jack's
01.2020 - 01.2024
    • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
    • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
    • Generated repeat business through exceptional customer service.
    • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
    • Mentored team members to enhance professional development and accountability in workplace.
    • Supervised day-to-day operations to meet performance, quality and service expectations.
    • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
    • Successfully managed budgets and allocated resources to maximize productivity and profitability.
    • Defined clear targets and objectives and communicated to other team members.
    • Established team priorities, maintained schedules and monitored performance.

Crew Member

Hungry Jacks
05.2018 - 01.2020
  • Stocked shelves to organize aisles in assigned department.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Worked well with teammates and accepted coaching from management team.
  • Assisted other team members to achieve goals.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Became familiar with products to answer questions and make suggestions.

Education

Diploma - Business

Deakin College
Melbourne, VIC

High School Diploma -

Blackburn High School
Blackburn, VIC
12.2020

Skills

  • Administrative Support
  • Data Entry
  • Travel Coordination
  • File Management
  • Organization skills
  • Inventory Control
  • Budget Administration
  • Food and beverage knowledge
  • Interpersonal and written communication
  • Staff Assessment
  • Staff Training and Development
  • Schedule Coordination

Hobbies and Interests

Motorbikes

Language Learning

Violin

Music

Art


Languages

Chinese (Mandarin)
Limited Working

Timeline

Receptionist

Bikes Only
06.2024 - 07.2024

Assistant Restaurant Manager

Nandos
10.2023 - 02.2024

Assistant Manager

Hungry Jack's
01.2020 - 01.2024

Crew Member

Hungry Jacks
05.2018 - 01.2020

Diploma - Business

Deakin College

High School Diploma -

Blackburn High School

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Jasmine Kyriakou