JASMINE LA PIRA KORKOU
Clayton,Australia
Summary
Customer service professional with strong front-of-house experience and over a decade of involvement in theatre. Currently studying a Bachelor of Creative Arts (Acting) with excellent communication, presentation, and audience engagement skills. Skilled at creating welcoming environments and ensuring smooth guest experiences in high-volume settings.
Overview
3
3
years of professional experience
Work History
Cash Wrap Supervisor/Customer Sales Assistant
Victoria's Secret
Chadstone, VIC
12.2024 - Current
- Supervised the cash wrap area during peak trade, ensuring efficient and accurate guest transactions.
- Handled returns, exchanges, gift cards, and customer queries with professionalism and care.
- Created a welcoming environment with high-energy service, leaving a lasting positive impression.
Playmaker
LEGOLAND Discovery Centre
Chadstone, VIC
09.2024 - 05.2025
- Delivered engaging and interactive guest experiences across multiple zones.
- Managed front-of-house operations including ticketing, check-ins, and visitor flow.
- Responded to guest queries and concerns with patience and effective communication.
- Adapted quickly to rotating roles and high-volume crowds with initiative and teamwork.
Store Assistant
Aldi
Springvale, VIC
05.2023 - 07.2024
- Supported efficient store operations in a fast-paced, high-volume environment.
- Resolved customer queries with professionalism and efficiency.
- Adapted across multiple roles, maintaining accuracy and organisation under pressure.
Team Member
Village Cinemas
Southland, VIC
07.2022 - 12.2023
- Assisted guests with ticketing, seating, and front-of-house enquiries in a fast-paced cinema environment.
- Supported a smooth guest experience by managing point-of-sale transactions and audience flow.
- Provided approachable, friendly service, ensuring visitors felt welcomed and valued.
Education
Certificate III in Acting (Screen) -
Australian College of Dramatic Arts
St Kilda, VIC12.2022
Victorian Certificate of Applied Learning (VCAL) -
Swinburne Senior Secondary College
Hawthorn, VIC10-2022
Bachelor of Creative Arts - Acting
JMC Academy
South Melbourne, VictoriaSkills
- Guest services and front-of-house operations
- Audience engagement and communication
- Ticketing and POS systems
- Reception and front desk management
- Conflict resolution and problem-solving
- Team collaboration in high-volume environments
- Adaptability and professionalism
Timeline
Cash Wrap Supervisor/Customer Sales Assistant
Victoria's Secret
12.2024 - Current
Playmaker
LEGOLAND Discovery Centre
09.2024 - 05.2025
Store Assistant
Aldi
05.2023 - 07.2024
Team Member
Village Cinemas
07.2022 - 12.2023
Certificate III in Acting (Screen) -
Australian College of Dramatic Arts
Victorian Certificate of Applied Learning (VCAL) -
Swinburne Senior Secondary College
Bachelor of Creative Arts - Acting
JMC Academy
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