Jasmine Larden
Carina,QLD
Summary
Detail-oriented and proactive Administrative Officer with extensive experience in coordinating complex administrative tasks and managing high-level executive support. Adept at overseeing event planning, stakeholder engagement, and office operations, while ensuring compliance with health, safety, and financial policies. Demonstrated ability to manage multiple projects simultaneously, prioritize deadlines, and communicate effectively with internal and external stakeholders. Strong organizational skills, coupled with a proven track record of problem-solving, process improvement, and creating efficient systems. Experienced in handling sensitive situations with professionalism, managing budgets, and utilizing technology to streamline operations. Committed to driving operational excellence, fostering a positive work environment, and supporting leadership in achieving organizational goals.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
University of New South Wales
01.2022 - Current
- Executive & Administrative Support: Managed executive travel arrangements, and correspondence. Coordinated internal and external communications to ensure smooth operations.
- Event & Stakeholder Coordination: Organized alumni events, careers panels, and team-building activities, managing logistics, speakers, catering, travel, and registrations. Ensured events ran smoothly, including security and WHS compliance.
- Health & Safety (WHS): Conducted office WHS checks, managed risk assessments for events, and coordinated staff WHS training and safety compliance.
- Deadline & Task Management: Prioritized and managed tasks, collaborating with stakeholders to meet deadlines and ensure timely completion of projects.
- Technology & Website Management: Led the creation and maintenance of the intranet and website, ensuring content was up-to-date and relevant. Trained staff on new systems.
- Diversity & Cultural Initiatives: Supported initiatives for inclusive facilities, cultural awareness training, and organizing diverse cultural events and morning teas.
- Financial Administration: Managed purchase orders, invoicing, and timesheets. Paying casual academics and change of hours forms for part timer employees.
- CPD & Course Accreditation: Coordinated CPD activities, including accreditation and course logistics for ocular therapeutics and short courses.
- Travel & Logistics: Coordinated travel arrangements for staff and external stakeholders, including flights, accommodations, and ground transportation, and prepared detailed itineraries.
- Inventory & Office Management: Managed office supplies inventory, reducing waste while ensuring availability of necessary materials.
- Policy Implementation & Compliance: Ensured compliance with staff contracts, room bookings, and event policies. Managed casual staff scheduling and event logistics.
- Building Maintenance: Coordinated building maintenance, including signage updates, repairs, and liaising with relevant departments for facility upkeep.
- Continuous Improvement: Developed processes to improve office efficiency, such as creating fillable forms for casual academic employments.
Medical Receptionist
UNSW Optometry Clinic
09.2014 - 01.2022
- Managed calendar and scheduled appointments for patients on clinician availability.
- Helped clients try on and select new frames and recommended lens options to meet specific needs.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
- Managed check-in and check-out procedures, verified patient information, and submitted lens orders.
- Responded to inquiries from callers seeking information.
- Staff training for multiple new employees
Make up Artist
Chanel
01.2011 - 09.2014
- Achieved or exceeded company-defined sales quotas.
- Built diverse and consistent sales portfolio.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Prepared skin for makeup application by cleaning, moisturizing and priming.
Casino Croupier
Star Casino
01.2010 - 01.2011
- Explained rules, variations and betting structures of games such as Blackjack, Big Wheel
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Prepared players to join games by explaining rules and exchanging money for chips.
Education
Optical Dispesning -
TAFE NSW
01.2016
Certificate 2 in Makeup -
Academy of Makeup
01.2011
HSC -
St Clarees College
12.2009
Skills
- Communication and Stakeholder Engagement
- Project and Event Management
- Health and Safety Compliance
- Deadline and Time Management
- Financial and Budget Management
- Technology and Systems Management
- Customer Service and Patient Support
- Problem Solving and Initiative
- Diversity and Inclusion
- Administrative and Office Operations
- Office Supplies and Inventory
- Optical Orders
- Patient flow
- Active Listening
Timeline
Administrative Assistant
University of New South Wales
01.2022 - Current
Medical Receptionist
UNSW Optometry Clinic
09.2014 - 01.2022
Make up Artist
Chanel
01.2011 - 09.2014
Casino Croupier
Star Casino
01.2010 - 01.2011
Certificate 2 in Makeup -
Academy of Makeup
HSC -
St Clarees College
Optical Dispesning -
TAFE NSW
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