Jasmine Lee

Demonstrated proficiency in ERN, Sentral, Microsoft Office Suite, School Bytes, Teams, and Canva.

Executed general office administration duties including answering calls, managing front counter, photocopying, and filing.

Adhered to school and departmental policies and procedures.

Processed attendance records in Sentral for absences, late arrivals, early leaves, and sick bay entries.

Supported Executive Team by managing detention processes through Sentral.

Oversaw assisted transport applications and addressed related queries.

Provided friendly and efficient service to visitors, students, and staff.

Handled queries and complaints from students and parents with courtesy.

• Processed insurance approvals to expedite claim settlements.
• Conducted daily bank reconciliation for accurate financial tracking.
• Entered data efficiently to maintain up-to-date records.
• Handled customer phone inquiries to resolve issues promptly.
• Receipted EFTs for seamless financial transactions.

Handled patient inquiries to resolve issues promptly.

Scheduled appointments efficiently while minimizing wait times.

Collaborated with specialists and medical practitioners for optimal patient care.

• Assisted customers with product selection and provided exceptional service.
• Managed merchandise displays to enhance store presentation and accessibility.
• Operated cash register and processed transactions efficiently and accurately.
• Restocked shelves to maintain inventory levels and ensure product availability.