Jasmine Lewis
Melbourne,VIC
Summary
Resourceful office administrator skilled in customer engagement, technical support, and effective communication. Proven ability to manage appointment scheduling and multi-line phone systems, contributing to seamless office operations and enhanced client satisfaction.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Receptionist
The Break
Melbourne, VIC
01.2025 - 03.2025
- Greeted and assisted guests upon arrival at the reception area.
- Managed multi-line phone system, directing calls to appropriate staff members.
- Scheduled appointments, coordinating with clients and service providers effectively.
- Maintained organized filing system for client records and correspondence.
- Handled incoming mail and packages, distributing them to relevant departments.
- Collaborated with team members to ensure smooth daily operations at The Break.
- Scheduled and confirmed appointments.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Bartender
Q-Room Thomastown
Melbourne, VIC
11.2020 - 10.2021
- Maintained cleanliness and organization of the bar area throughout shifts.
- Engaged with customers to provide excellent service and build rapport.
- Operated cash register and processed payments accurately and efficiently.
- Monitored inventory levels and reported shortages to management regularly.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Processed payments accurately and efficiently with POS system.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Poured wine, beer, and cocktails for patrons.
Waterproofer
Royal Flair Caravans
Melbourne, VIC
03.2020 - 10.2020
- Applied waterproofing sealants to various surfaces in caravans.
- Conducted inspections for potential leaks and damage in caravan structures.
- Operated tools for surface preparation and application of waterproof coatings.
- Collaborated with team members to ensure proper installation techniques.
- Maintained a clean and organized work area for safety compliance.
- Sealed gaps between adjoining building elements with caulking compounds or sealants.
Skills
- Multi-line phone management
- Appointment scheduling
- Customer engagement
- Administrative support
- Inventory monitoring
- Customer relationship management
- Basic accounting
- Office administration
- Technical support
- Team collaboration
- Effective communication
- Attention to detail
- Cash handling accuracy
Certification
RSA - Responsible Serving of Alcohol
Timeline
Receptionist
The Break
01.2025 - 03.2025
Bartender
Q-Room Thomastown
11.2020 - 10.2021
Waterproofer
Royal Flair Caravans
03.2020 - 10.2020