Jasmine Mason

• In this role, I was an all-rounder across many parts of the HR department and was responsible for the daily administrative and HR duties of this NFP organisation. I also assisted with recruitment and record maintenance for payroll processing.

Some of my daily tasks included but were not limited to;

• Compiling and updating employee records (hard and soft copies)
• Coordinating meetings
• Maintaining employee database
• Liaising between HR and employees, ensuring smooth communication and prompt resolution of requests and questions
• Assisting with recruitment
• Organising onboarding of all new employees
• Ensuring employees' certificates and training were up-to-date
• Running/planning Inductions every fortnight for onboarding employees
• Assisting finance with pay runs every fortnight.

• In this role, I completed a traineeship a Cert 3 in Fiancing and sales
• I provided personalised service to Members and guided them to a successful outcome by identifying individual needs, problem-solving, and proactively promoting our products and services
• I believe this role played a major part in developing my interpersonal skills as each day presented new challenges with a variety of different people.

• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
• Performed cash, card and check transactions to complete customer purchases.
• Greeted customers entering store and responded promptly to customer needs.