Dynamic Office Manager with a proven track record at Andy's Auto Rentals, excelling in customer service and conflict resolution. Expert in organizational skills and data entry, I effectively managed vehicle maintenance and customer complaints, ensuring high satisfaction levels. I am a team player, honest, hardworking and reliable.
- Provided Excellent Customer service in person and by phone
- Handled Insurance claims for damaged vehicles
- Ensured all vehicle services were up to date
- Organised replacements for Tyres, Windscreens etc
- Debt collection
- Ensured all vehicles were cleaned and maintained for hires daily
- Handled customer complaints
- Allocation of infringements to the correct person
- Delivered excellent customer service in person and by phone
- Processing of Tolls
- Allocation of bookings via online requests
- Transporting vehicles between depots
- Care and Supervise Children ( Various Ages )
- Education and Preparation of Healthy Meals
- Child Hygiene
- Time Management
- Facilitation of Early Childhood Developmental Milestones
- Working Within Legislation, Policies and Procudures in the work place.
- Open Drivers License and My Own Reliable Car
- Cert II in Logistics ( Major Training Group )
- Forklift License
- Workplace Health and Safety
- Food Safety Trained
- Cert III in Early Childhood Education ( YMCA Kingston )