Jasmine Morgan
Berwick,VIC
Summary
Experienced and dependable worker with a proven track record of providing fantastic customer service. I have a strong work ethic and the ability to adapt to different environments. Strong people skills, hardworking & genuine. I aim to be an asset to any team I endeavor to join.
Overview
6
6
years of professional experience
Work History
Bank Teller
Bendigo Bank
Heathcote, Vic
04.2022 - 02.2024
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
Lead Barista
Segafredos Café & Bakery
Heathcote, Vic
03.2020 - 12.2023
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Developed effective relationships with customers through friendly interactions and excellent product knowledge.
- Input orders into point of sale system and handled customer payments.
Food & Beverage Attendant
Croydon Hotel
01.2018 - 02.2020
- Extensive local knowledge of food and wine
- Very fast-paced environment.
- Adhered to all safety protocols when preparing meals for customers with allergies or dietary restrictions.
- Demonstrated proficient knowledge of menus, services and promotions to assist customers and team members.
Skills
- Ordering Procedures
- Menu Memorization
- Beverage Preparation
- Solid Problem Solver
- Team Leadership
- Friendly and Outgoing
- Speedy and Efficient
- POS Systems
References
- Chelsea Potter, Venue Manager Cpotter@mrc.net.au 0406820340
- Karina Meerman, Senior Banking Officer Karina.Meerman@justice.vic.gov.au 0417578553
Timeline
Bank Teller
Bendigo Bank
04.2022 - 02.2024
Lead Barista
Segafredos Café & Bakery
03.2020 - 12.2023
Food & Beverage Attendant
Croydon Hotel
01.2018 - 02.2020
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