Jasmine Morrison
Warwick,QLD
Summary
Dynamic and self-motivated professional with extensive experience in customer service and warehouse operations at Primary Connect. Proven ability to enhance workflow through effective team collaboration and attention to detail. I am skilled in order fulfilment and problem-solving, consistently delivering exceptional service and maintaining high standards in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Warehouse Worker
Primary Connect
09.2024 - Current
- Maintained cleanliness and organization of work areas to promote safety.
- Collaborated with team members to optimize workflow and productivity.
- Followed safety protocols to minimize risks during warehouse operations.
- Consistently lifted materials weighing as much as 20kgs.
Waitress
Birdie Bar and Bistro
02.2022 - 06.2022
- Provided exceptional customer service, ensuring a positive dining experience for all patrons.
- Accurately took and relayed orders to kitchen staff, minimizing miscommunication.
- Assisted in menu recommendations, enhancing customer satisfaction and engagement.
- Managed payment transactions efficiently, ensuring accurate cash handling and processing.
- Maintained cleanliness and organization of dining area, promoting a welcoming atmosphere.
- Resolved customer complaints promptly, demonstrating strong problem-solving skills and commitment to service excellence.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Waitress
Condamine Sports Club
01.2018 - 06.2022
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
Food and Beverage Attendant
Zarraffas
04.2021 - 09.2021
- Provided exceptional customer service, ensuring a positive dining experience for guests.
- Operated point-of-sale systems efficiently for accurate order processing.
- Maintained cleanliness and organization of dining areas to enhance guest satisfaction.
- Assisted in food preparation and beverage service during peak hours to support team goals.
- Followed safety and sanitation protocols to ensure compliance with health regulations.
- Handled customer inquiries and feedback professionally, contributing to improved service quality.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
Education
Warwick State High School
WarwickSkills
- Packaging and labelling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organising
- Order picking
- Clear communication
- Attention to detail
- Problem-solving
- Team collaboration
- Punctual and dependable
- Order fulfilment
- Data entry
- Storage organisation
Timeline
Warehouse Worker
Primary Connect
09.2024 - Current
Waitress
Birdie Bar and Bistro
02.2022 - 06.2022
Food and Beverage Attendant
Zarraffas
04.2021 - 09.2021
Waitress
Condamine Sports Club
01.2018 - 06.2022
Warwick State High School