Jasmine Nguyen
Melbourne,VIC
Overview
3
3
years of professional experience
Work History
Bartender
Misschu
South Melbourne, VIC
06.2025 - Current
- Provided exceptional service while maintaining a clean and organized bar environment.
- Collaborated with team members to efficiently manage high-volume service periods.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Front of House Waiter
Misschu
South Melbourne, VIC
06.2025 - Current
- Provided exceptional customer service, ensuring a welcoming and friendly atmosphere.
- Assisted with menu knowledge, recommending dishes to enhance guest experiences.
- Managed order accuracy and efficiency during high-volume service periods.
- Maintained cleanliness and organization of dining areas in accordance with health standards.
- Trained new team members on service protocols and best practices for customer engagement.
- Boosted restaurant revenue by efficiently managing table turnover and maximizing seating capacity.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Assistant Restaurant Manager
Tien Dat
Box Hill, VIC
02.2023 - 02.2025
- Assisted in daily operations, ensuring adherence to operational standards and customer satisfaction.
- Implemented training programs for new hires, enhancing team performance and service quality.
- Analyzed customer feedback, identifying trends to improve menu offerings and service delivery.
- Streamlined processes for order management, reducing wait times and improving overall dining experience.
- Ensured compliance with health department regulations by maintaining a clean and safe dining environment.
- Implemented staff training programs to improve service quality and increase employee knowledge of food safety standards.
- Assisted with menu development, resulting in a diverse and appealing selection for patrons.
Timeline
Bartender
Misschu
06.2025 - Current
Front of House Waiter
Misschu
06.2025 - Current
Assistant Restaurant Manager
Tien Dat
02.2023 - 02.2025