Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Work Availability
Timeline
AssistantManager
Jasmine Nicholls

Jasmine Nicholls

Sydney,NSW

Summary

Dynamic leader with a proven track record via businesses Manea Pacifica and the Sculpt Physique Clinic , excelling in project management and staff mentorship. Skilled in Wix development and digital marketing, I've spearheaded initiatives that significantly enhanced brand visibility and client engagement. My innovative strategies and high-ticket sales coaching have consistently driven organisational success, demonstrating exceptional multitasking and cross-functional team leadership.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Co-Director/Tutor/Choreographer/Costume Designer

Manes Pacifica
Auburn, NSW
01.2012 - Current
  • Provided direction and guidance to performers.
  • Liaised with key clients such as NRL Australia, the Australian Museum and media outlets such as ABC
  • Developed policies and procedures for the organisation.
  • Created marketing campaigns to attract new customers.
  • Lead and trained customer service to effectively close high-ticket sales
  • Maintained relationships with existing clients by providing superior customer service.
  • Ensured compliance with local, state, and federal regulations.
  • Promoted business on social media platforms to maximise brand identity and generate revenue.
  • Collaborated and have built long term relationships with renowned Pacific Island Artists for exposure
  • Administered team events such as concerts, tours and festivals
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Developed and implemented successful sales strategies to meet business goals.
  • Maintained detailed records of rehearsal schedules, and other important information related to the team's activities.
  • Developed creative concepts for upcoming performances.
  • Taught classes at local schools and studios about Cook Islands Culture.
  • Mentored young dancers on proper technique in order to improve their skills.
  • Developed choreography for large productions, such as NRL Half Time Performances.
  • Monitored progress during rehearsals by providing feedback on individual performances.
  • Organised and rehearsed dancers to ensure that performances were of the highest quality.
  • Created and composed dance routines and drum beats
  • Designed and created cultura dance costumes
  • Mentored youth on cultural identity
  • Developed content strategies for social media platforms such as Facebook, Twitter, and Instagram.
  • Sourced relevant images, graphics, audio files, video clips for use in digital content.
  • Collaborated with influencers and other content creators to expand brand visibility.
  • Developed website architecture and user interface design.
  • Integrated web applications with back-end services such as databases, web services and third-party APIs.
  • Monitored site performance metrics including page load time, response times.
  • Designed websites, portals, and large-scale web applications for multiple clients.
  • Processed payroll information for up to 30 employees, including calculating wages and deductions using Xero

Clinic Owner

Sculpt Physique Clinic
Merrylands , NSW
11.2015 - 12.2024
  • Created marketing campaigns aimed at increasing awareness of available services among target populations.
  • Provided guidance and direction to staff on all aspects of client care.
  • Supervised the recruitment of qualified professionals for the clinic.
  • Established policies relating to safety protocols, infection control measures, customer service standards and employee relations.
  • Prepared reports outlining progress toward organisational objectives as well as performance metrics related to quality assurance initiatives.
  • Conducted staff meetings to discuss new treatments, procedures and client care standards.
  • Negotiated contracts with vendors and suppliers in order to secure competitive pricing structures.
  • Lead and trained customer service to effectively close high-ticket sales
  • Reviewed financial statements periodically to ensure fiscal responsibility within the clinic.
  • Implemented strategies designed to improve overall efficiency within the clinic environment.
  • Assessed staffing needs based on demand for services and client volume growth projections.
  • Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
  • Facilitated communication between clinicians, administrative personnel and external stakeholders such as insurance companies or regulatory agencies.
  • Managed customer service requests through social media channels.
  • Analyzed key metrics to measure the success of campaigns on a regular basis.
  • Created, edited, and managed content for various social media platforms including Facebook, Twitter, Instagram, LinkedIn, YouTube.
  • Developed and implemented social media strategies to increase brand awareness and engagement.
  • Monitored emerging trends in digital media and marketing.
  • Identified target audiences and developed customer personas for campaigns.
  • Collaborated with marketing teams to develop promotional campaigns.
  • Developed social media content and scheduled posts to coincide with target audience usage.
  • Analyzed website requirements from a business perspective to create effective solutions.
  • Developed website architecture and user interface design.
  • Monitored site performance metrics including page load time, response times.
  • Designed websites, portals, and large-scale web applications for multiple clients.
  • Processed payroll information for up to 6 employees, including calculating wages and deductions using Xero

P/T Cultural Dance Tutor

Manea Ura Academy
Auburn , NSW
02.2018 - Current
  • Contributed to marketing efforts by designing promotional materials for events or classes.
  • Administered classes and programs in-studio and online for over 1000 students
  • Created online course from scratch using Wix
  • Conducted assessments of students' dance skills, abilities, and potentials to create customized teaching plans.
  • Instructed students on the fundamentals of Cook Islands dance and culture.
  • Adapted teaching style according to the needs of each student.
  • Assisted with costume fittings and selection for performances or recitals.
  • Created videos demonstrating various dance moves that can be used as instructional tools.
  • Demonstrated proper technique for steps and combinations in class settings.
  • Ensured safety protocols are followed at all times during classes or rehearsals.
  • Maintained accurate records of student progress throughout the program.
  • Motivated and inspired students by providing positive reinforcement and constructive feedback.
  • Organised recitals or showcases for the students to perform their choreography in front of an audience.
  • Managed financial aspects such as tuition payments from families enrolled in programs.
  • Provided additional guidance outside of scheduled classes when needed.
  • Collaborated with parents regarding their child's progress in classes.
  • Incorporated fun activities into lessons to keep students engaged.
  • Planned choreography for group performances and recitals.
  • Accommodated students with special needs by using different teaching styles, encouraging each to learn at appropriate pace.
  • Interacted effectively by email, phone and in person with students, parents and staff members.
  • Maintained attendance, fees and rehearsal schedules for classes.
  • Upheld studio guidelines and legal requirements for dancer and staff protection.
  • Managed student behavior in classroom by establishing and enforcing rules and procedures.
  • Monitored traffic analytics data and adjusted strategies accordingly.
  • Developed mobile applications compatible with various devices.
  • Designed websites, portals, and large-scale web applications for multiple clients.
  • Planned, produced and edited video projects to maximize engagement.
  • Created engaging, brand-relevant content for social media channels.

P/T Administrative Clerk/Payroll Assistant/HR Assistant

Bayton Group
Camperdown, NSW
01.2015 - 01.2025
  • Reviewed all invoices for accuracy prior to processing payment requests.
  • Processed employee payrolls according to established guidelines using Opus 1 and Pay Global
  • Reconciled monthly statements of employees to ensure accuracy of information in the payroll system.
  • Processed payroll for over 5000 employees weekly, ensuring accuracy of pay and deductions.
  • Managed multiple tasks simultaneously while meeting deadlines consistently.
  • Reviewed timesheets for accuracy and completeness prior to processing payroll.
  • Researched discrepancies in payroll data and provided corrective action when needed.
  • Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
  • Coordinated employee leaves of absence or termination paperwork.
  • Maintained up-to-date knowledge of relevant laws and regulations regarding wage and hour compliance.
  • Onboarded new employees in time reporting and payroll systems.
  • Performed data entry tasks accurately within specified timeframes.
  • Provided general clerical support as required by departmental needs.
  • Maintained employee records in accordance with company policy and applicable legal requirements.
  • Managed office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders; verifying receipt of supplies.
  • Performed general clerical duties such as photocopying, faxing, mailing and scanning documents.
  • Processed incoming mail on a daily basis and responded to inquiries from internal and external customers in a timely manner.

Administrative Clerk

Dobbie and Divine Immigration Lawyers
Sydney, NSW
02.2015 - 05.2015
  • Ensured that all paperwork was properly filed according to established procedures.
  • Proofread drafts of legal documents for accuracy in grammar and punctuation.
  • Scanned physical documents into electronic format for storage in a secure database system.
  • Greeted clients upon arrival at office and provided assistance as needed.
  • Updated databases with new information received from attorneys or clients.
  • Maintained client confidentiality in all matters.
  • Coordinated travel arrangements for lawyers as required by firm policy or client needs.
  • Maintained inventory levels of office supplies necessary for day-to-day operations.
  • Processed incoming mail on a daily basis.
  • Answered phones promptly while providing courteous customer service.
  • Handled telephone calls, meeting plans and conference organisation requirements.
  • Oversaw legal team appointments, hearings and depositions schedules.

P/T Cultural Dance Tutor

Matavai Cultural Arts
Lurnea, NSW
10.2013 - Current
  • Encouraged students to develop creative expression through movement in a safe environment.
  • Conducted assessments of students' dance skills, abilities, and potentials to create customised teaching plans.
  • Instructed students on the fundamentals of Cook Island's Cultural Dance
  • Adapted teaching style according to the needs of each student.
  • Assisted with costume fittings and selection for performances or recitals.
  • Demonstrated proper technique for steps and combinations in class settings.
  • Ensured safety protocols are followed at all times during classes or rehearsals.
  • Motivated and inspired students by providing positive reinforcement and constructive feedback.

Education

Graduate Certificate - Business Administration, Innovation And Leadership

University of Canberra
Canberra, ACT
12-2018

Bachelor - Business Administration

Macquarie University
Sydney, NSW
12-2014

Skills

  • Project management
  • Staff management
  • Cross-functional team leadership
  • Decision-making
  • Multitasking and organisation
  • Partnerships & alliances
  • Client relations
  • Innovation management
  • High-ticket sales coaching
  • Advocacy
  • Mentoring Youth
  • Web Development - Wix & Wordpress
  • Content creation - Canva, Adobe Photoshop, Videoleap & CapCut
  • Digital marketing - Facebook, Instagram, TikTok & YouTube
  • Facebook ads
  • Microsoft Office - Word, Excel & Power Point
  • Payroll Systems - Opus 1, Pay Global & Xero

Certification

  • Body Sculpting Technician Certificate
  • Certificate 2 in Business
  • Certificate in Wedding Planning
  • Certificate in Makeup and Beauty
  • Certificate in Business and Beauty
  • Working with Children Check

Accomplishments

  • Australian Cook Islands Council NSW Young Cultural Community Leader of the Year 2016
  • Pacific Women's Professional and Business Network Young Business Owner Winner 2016
  • Graduate Certificate in Business Administration, Innovation and Leadership
  • 1st place x5 Local & runner up x1 Sydney Cook Islands Dance Competitions
  • 1st place x2 National & runner up x2 National Cook Islands Dance Competitions
  • 1st place x1 International & runner up x1 International Cook Islands Dance Competitions

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

P/T Cultural Dance Tutor

Manea Ura Academy
02.2018 - Current

Clinic Owner

Sculpt Physique Clinic
11.2015 - 12.2024

Administrative Clerk

Dobbie and Divine Immigration Lawyers
02.2015 - 05.2015

P/T Administrative Clerk/Payroll Assistant/HR Assistant

Bayton Group
01.2015 - 01.2025

P/T Cultural Dance Tutor

Matavai Cultural Arts
10.2013 - Current

Co-Director/Tutor/Choreographer/Costume Designer

Manes Pacifica
01.2012 - Current

Graduate Certificate - Business Administration, Innovation And Leadership

University of Canberra

Bachelor - Business Administration

Macquarie University

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Jasmine Nicholls