Jasmine Nichols
Tyabb,VIC
Summary
Professional worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, always open to learning and capable of building positive customer relationships.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier & Online Personal Shopper Supervisor
Woolworths
02.2022 - Current
- Customer service (face to face and over the phone)
- Cash handling and till balancing and counting
- Learning and being competent in new software programs
- Solving customer issues and listening to concerns
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
Admin Assistant
STEEL COMPANY
07.2022 - 11.2023
- Answering and directing phone calls and messages to staff and greeting visitors
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managing company calendar
Education
High School -
Flinders Christian Community College
Tyabb, VIC10-2023
CERT III in Business (Year One) -
Chisholm
01.2022
CERT III in Business (Year Two) - Business
Integrity Business College
Online Study10-2023
Skills
- Customer Service and Assistance
- Microsoft Office skills
- Strong communication skills
- Fast-paced environment
- Time management skills
- Organizational abilities
- Payment Processing
- Issue Resolution
- Cash Handling
- Adaptable and Flexible
Certification
- HLTAID009 Provide Cardiopulmonary Resuscitation
- HLTAID011 - Provide First Aid
- HLTAID010 - Provide basic emergency life support
- DoFoodSafely Certificate of completion
Timeline
Admin Assistant
STEEL COMPANY
07.2022 - 11.2023
Cashier & Online Personal Shopper Supervisor
Woolworths
02.2022 - Current
High School -
Flinders Christian Community College
CERT III in Business (Year One) -
Chisholm
CERT III in Business (Year Two) - Business
Integrity Business College
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