Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jasmine O'Connell

Birkdale,QLD

Summary

Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialise in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.

Overview

5
5
years of professional experience

Work History

Coaching touch football junior representative

01.2023 - Current
  • Developed structured and goal-oriented training session plans tailored to team and individual player needs, enhancing performance and skill development.
  • Leadership: Guiding and motivating players to achieve their best on the field.
  • Communication: Clearly explaining strategies, providing feedback, and resolving issues with players and parents.
  • Time Management: Balancing training sessions, game preparation, and player development within limited time frames.

Receptionist

Qscan Radiology
01.2022 - Current
  • Managed front desk operations, including scheduling appointments and greeting patients, ensuring a smooth and welcoming environment.
  • Handled high volumes of phone calls, addressing patient inquiries, and directing calls to appropriate departments with efficiency and professionalism.
  • Coordinated appointment schedules to optimize clinic workflow and reduce wait times for patients.
  • Ensured patient confidentiality and compliance with HIPAA regulations.
  • Assisted with billing procedures, including generating invoices, processing payments, and handling insurance claims.
  • Collaborated with healthcare professionals to ensure seamless communication and coordination of patient care.

Speech Pathology Student

Gumdale State School
04.2024 - 10.2024
  • Collaborate with school-aged children with speech sound and language disorders to provide tailored interventions.
  • Administered a variety of standardized assessments to evaluate speech and language abilities.
  • Utilized evidence-based practices to design and implement targeted intervention plans.
  • Worked closely with peers and supervising speech-language pathologists to ensure comprehensive care.
  • Prepared detailed weekly session plans, progress notes, and clinical reflections.
  • Composed comprehensive reports summarizing intervention outcomes and progress.
  • Facilitated group narrative interventions to enhance children's language and storytelling skills.

Crew Trainer

McDonalds Cleveland
01.2020 - 01.2022
  • Conducting training sessions on food preparation, hygiene, and customer service
  • Monitoring employee attendance
  • Assigning tasks and responsibilities to crew members based on their experience and abilities
  • Ensuring all workplace safety regulations are followed
  • Providing feedback and coaching to employees who need improvement in their performance
  • Ability to deal with and problem solve different situations
  • Adaptable to pressure, responsible, organised, and hard working

Education

Bachelor of Speech Pathology -

Australian Catholic University
01.2027

Certificate III in Fitness -

Fit Education
01-2025

Senior Certificate -

Lourdes Hill College
Hawthorne
01.2022

Barista training -

McDonalds
01.2022

Skills

  • Communication
  • Logical thinking
  • Time management
  • Organisation
  • Adaptability
  • Patient Care Focus
  • Technical skill

References

  • Kelly Sandhu, Service Delivery Manager, Qscan Radiology Email: kelly.sandhu@qscan.com.au, 0448 597 856
  • Bridget Harvey, Speech Pathologist, Gumdale State School, Professional Placement Educator Email:bharv90@eq.edu.au Mobile:0436 919 676

Timeline

Speech Pathology Student

Gumdale State School
04.2024 - 10.2024

Coaching touch football junior representative

01.2023 - Current

Receptionist

Qscan Radiology
01.2022 - Current

Crew Trainer

McDonalds Cleveland
01.2020 - 01.2022

Bachelor of Speech Pathology -

Australian Catholic University

Certificate III in Fitness -

Fit Education

Senior Certificate -

Lourdes Hill College

Barista training -

McDonalds

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Jasmine O'Connell