Jasmine Omo-Irefo
Parafield Gardens,SA
Summary
Experienced Project Officer adept at completing projects with confidence and skill. History of performing well under pressure and accomplishing successive assignments with high accuracy. Experienced in fast-paced environments and adapts well to changing situations.
Dedicated Project Officer successful at cultivating strong relationships and building quality-minded teams. Consistent record of completing projects according to schedule and earning high client satisfaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
APS04 Project Officer
Australian Taxation Office
01.2023 - Current
- During Program Increment Planning Meetings (PI)'s I have been one of the project officers involved in the planning process. These included but not limited to identifying risks and issues. The process involves a checklist that sets the basis of the work needed to achieve the required outcomes. I do this by creating a project scope (involves the approved and pre- approved projects), sending out correspondence to the various teams with a deadline. I also ask the teams to update their TFS Boards to reflect their most updated work ( Dashboards used to track work). From here I set up meetings with each representative of the teams and seek information whether the teams are still capable of doing the work and if not find possible solutions (ask various teams that can assist or see if we can put the project on hold until the next increment). When issues arise I can put the project on hold until the next increment). When issues arise I try and seek solutions to reduce the workload by looking at the Feature Allocation Tool to ensure that each team has the right amount of work and seek assistance when required. I was able to accomplish the projected outcomes build and sustain effective working relationships to negotiate team deliverables because when issues arise I find ways to resolve the blockers causing the problem.
- When there are issues and blockers in a project I look at ways in which the agile principles can be utilised to meet the deadlines and encourage colleagues to use the processes and tools to our advantage. Having open communications with the various teams we are reducing project issues and mitigated risks. By looking at the possible challenges we are also improving project results in future Program Increments.
- Being a Project Officer in the integration management space has given me the opportunity to develop and deepen my relationships with key stakeholders internally and externally within the Australian Taxation Office. (ATO) These relationships have been beneficial when working in various business lines as when work has strict deadlines I know my networks always have a solution to each situation.
- When we have our retrospective we reflect on the different ways that various projects weer executed. I find ways to give constructive feedback on work and contribute to continuous improvement. These can be by giving feedback on processes and procedures . Checklists and tracking tools. I always ty to assist in resolving issues and monitoring outcomes.
- Working on the ITAPS Branch Plan project has given me the opportunity to monitor deadlines by having weekly meetings and utlising online communications such as MS Teams, Email and internal messaging systems to ensure that everyone involved in the project is aware of the information that is needed and it is provided in a timely manner. Having a checklist or a tracking spreadsheet ensures that milestones are met the team is on track with the project schedule.
- Every fortnight when we have status report meetings to our Senior Executive my team provides complex technical updates in regards to the testing space to various audiences.
- In our daily standup meetings I try to create a positive team environment by finding creative ways to give my updates to the team. These can be interactive where I have team members names listed on a random picker or duck races. I try to coach others in line with agile frameworks by giving concise updates and ensure that time limits are always met.
APS03 IT Administration Officer
Australian Taxation Office
06.2022 - 01.2023
- Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
- Entered and maintained departmental records in company database.
- Prepared agendas and took notes at meetings to archive proceedings.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Volunteered to help with special projects of varying degrees of complexity.
- Completed daily logs for management review.
- Proofread and edited documents for accuracy and grammar.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Developed and implemented strategies to streamline office operations.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
APS04 Executive Assistant
Australian Taxation Office
03.2022 - 06.2022
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Used advanced software to prepare documents, reports, and presentations.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Developed and maintained automated alert systems for important deadlines.
- Filed paperwork and organized computer-based information.
- Updated and maintained confidential databases and records.
- Worked with senior management to initiate new projects and assist in various processes.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Created and managed office systems to efficiently deal with documentation.
- Coordinated events and worked on ad hoc projects.
- Handled incoming and outgoing mail, email and faxes.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Took notes and dictation at meetings.
- Screened personal and business calls and directed to appropriate party.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Volunteered to help with special projects of varying degrees of complexity.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Skills
- Microsoft Word
- Cultural Awareness
- Fluent in Tagalog
- Team Building
- Clerical Support
- Good Telephone Etiquette
- Interpersonal Communication
- Data Entry
- Attention to Detail
- Organizational Skills
- Computer Skills
- Decision-Making
References
Scott Stevenson - Current Manager
EL1 Test Manager
EST - Income Tax and Platform Support (ITAPS)
Mobile: 0422 927 797
Email: scott.stevenson@ato.gov.au
Azeem Aracal
EL1 Release Train Engineer
EST - Indirect Tax (ITX)
Mobile: 0401 643 502
Email: azeem.aracal@ato.gov.au
Timeline
APS04 Project Officer
Australian Taxation Office
01.2023 - Current
APS03 IT Administration Officer
Australian Taxation Office
06.2022 - 01.2023
APS04 Executive Assistant
Australian Taxation Office
03.2022 - 06.2022
Similar Profiles
Paul BakerPaul Baker
Asst. Commissioner - IT Infrastructure Services at Australian Government – Australian Taxation OfficeAsst. Commissioner - IT Infrastructure Services at Australian Government – Australian Taxation Office
LORNA DE LOS ANGELESLORNA DE LOS ANGELES
APS3 Service Delivery Officer Pro Tem at Australian Taxation Office, Traralgon OfficeAPS3 Service Delivery Officer Pro Tem at Australian Taxation Office, Traralgon Office
Greg ReedGreg Reed
Regional Director at Australian Taxation OfficeRegional Director at Australian Taxation Office
Robin TomsRobin Toms
Resource and Reporting Manager at Australian Taxation OfficeResource and Reporting Manager at Australian Taxation Office
TAMARA JAYE EISENTAMARA JAYE EISEN
FOH Team Member at Saint Georges CafeFOH Team Member at Saint Georges Cafe