Jasmine Pardo
Ashford,SA
Summary
Highly organized and detail-oriented professional with 18 years of experience in fast-paced, customer-facing environments. Adept at managing diverse responsibilities, adapting quickly to change, and maintaining high standards without the need for constant direction. Proven ability to lead with a people-first mindset, deliver consistent results, and take pride in quality work. Now seeking a fresh start in a new career where I can apply my strong work ethic, adaptability, and problem-solving skills in a new and meaningful way.
Overview
13
13
years of professional experience
Work History
Restaurant Manager
Olive Restaurant
Adelaide, SA
12.2024 - Current
- Oversaw daily restaurant operations, ensuring adherence to quality and service standards.
- Developed and implemented training programs for staff, enhancing service delivery and team performance.
- Managed inventory levels using POS systems, optimizing stock control and reducing waste.
- Coordinated scheduling for front-of-house and back-of-house staff, improving labor efficiency.
Assistant Hospitality Manager
ILA – Aurora Restaurant
Adelaide, SA
06.2023 - 11.2024
- Oversaw daily restaurant operations, ensuring high standards of service and customer satisfaction.
- Developed and implemented staff training programs to enhance team performance and efficiency.
- Managed inventory control systems, reducing waste and optimizing supply chain processes.
- Analyzed customer feedback to identify areas for improvement and implement actionable solutions.
- Took their google rating from a 4.2 to a 4.5 on google
- Was awarded 2 goblets in the Australian Wine List of the Year Awards
Section Waiter/Front of House
Fino Vino
Adelaide, SA
03.2022 - 03.2023
- Delivered exceptional service in high-pressure dining environment, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to coordinate timely food delivery and maintain quality standards.
- Assisted in training new team members on menu knowledge and service protocols to enhance operational efficiency.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations consistently.
Restaurant Manager/Head Sommelier
Stem Bar and Restaurant
Adelaide, SA
10.2021 - 03.2022
Supervisor/Assistant Sommelier
Fugazzi Bar and Dining
Adelaide, SA
05.2021 - 10.2021
Section Waiter
Osteria Oggi
Adelaide, SA
03.2021 - 05.2021
Waiter/Sommelier
La Lune Wine Co
Brisbane, QLD
06.2020 - 01.2021
Section Waiter
Agnes Restaurant
Brisbane, QLD
12.2020 - 12.2020
Temp work assisting the team over the busy Christmas period.
Waiter/Sommelier
The Wolfe
Brisbane, QLD
06.2020 - 12.2020
Restaurant Manager/Sommelier
Mr Chester Wine Bar
Brisbane, QLD
07.2018 - 12.2019
Bar Manager
Umami Restaurant and Bar
Brisbane, QLD
12.2017 - 07.2018
Venue Manager
Aether Brewing
Brisbane, QLD
11.2016 - 12.2017
Bar Manager
Greaser Whisky Bar
Brisbane, QLD
03.2016 - 11.2016
Bartender
2KW Bar and Restaurant
Adelaide, SA
11.2015 - 03.2016
Bartender
Hains & Co
Adelaide, SA
05.2015 - 11.2015
Supervisor
Jack Ruby/HDCB
Adelaide, SA
04.2014 - 05.2015
F&B Attendant – Bartender/Cocktail waitress
Sky City Casino
Adelaide, SA
09.2012 - 04.2014
Education
WSET Level 1,2 & 3 - undefined
Cert 3 - Hospitality
Cert 4 - Hospitality Management
Nationally accredited RSA & RSG - undefined
Approved Responsible Person Badge - undefined
Skills
- High attention to detail
- Customer service
- Recordkeeping and file management
- Documentation and reporting
- Decision-making
- Team building and leadership
- Personable and approachable
- Team collaboration
- Staff management
- Document management
- Work Planning and Prioritization
- Scheduling
- Time management
- Deadline adherence
- Resourceful and analytical
- Events coordination
- Multiple priorities management
- Flexible schedule
References
Oliver Parish – Head Sommelier, Agnes
0478 681 327
James McLennan – Head of Hospitality, ILA – Aurora Restaurant
0404 602 907
Eamon Watt - Opperations Manager, Olive
0415 135 334
Timeline
Restaurant Manager
Olive Restaurant
12.2024 - Current
Assistant Hospitality Manager
ILA – Aurora Restaurant
06.2023 - 11.2024
Section Waiter/Front of House
Fino Vino
03.2022 - 03.2023
Restaurant Manager/Head Sommelier
Stem Bar and Restaurant
10.2021 - 03.2022
Supervisor/Assistant Sommelier
Fugazzi Bar and Dining
05.2021 - 10.2021
Section Waiter
Osteria Oggi
03.2021 - 05.2021
Section Waiter
Agnes Restaurant
12.2020 - 12.2020
Waiter/Sommelier
La Lune Wine Co
06.2020 - 01.2021
Waiter/Sommelier
The Wolfe
06.2020 - 12.2020
Restaurant Manager/Sommelier
Mr Chester Wine Bar
07.2018 - 12.2019
Bar Manager
Umami Restaurant and Bar
12.2017 - 07.2018
Venue Manager
Aether Brewing
11.2016 - 12.2017
Bar Manager
Greaser Whisky Bar
03.2016 - 11.2016
Bartender
2KW Bar and Restaurant
11.2015 - 03.2016
Bartender
Hains & Co
05.2015 - 11.2015
Supervisor
Jack Ruby/HDCB
04.2014 - 05.2015
F&B Attendant – Bartender/Cocktail waitress
Sky City Casino
09.2012 - 04.2014