Jasmine Pender
Point Cook,Victoria
Summary
Customer-focused and results-driven professional with extensive experience in both retail and hospitality environments. Proven ability to create exceptional customer experiences through attention to detail, effective upselling techniques, and a deep commitment to client satisfaction. Skilled in managing high-volume transactions, enhancing brand presence, and fostering positive customer relationships. Adaptable and dedicated to delivering quality service that aligns with company goals, with a strong emphasis on ensuring every guest or customer has a memorable and enjoyable experience.
Overview
2
2
years of professional experience
Work History
Waitress
Tocca
01.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Sales Assistant
Peter Alexander Sleepwear- The Just Group
10.2022 - 01.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Emmanuel College (NDC Campus)
Point Cook, VIC10-2024
Skills
- Customer service
- Strong multitasking
- Team collaboration
- Order taking
- Cash handling
- Decision-making
- Service prioritization
- Memory retention
- Complaint resolution
- Time management
- Upselling techniques
- Sales techniques
Timeline
Waitress
Tocca
01.2023 - Current
Sales Assistant
Peter Alexander Sleepwear- The Just Group
10.2022 - 01.2023
High School Diploma -
Emmanuel College (NDC Campus)
Similar Profiles
Ella WellsElla Wells
Waitress at ToccaWaitress at Tocca
Nicola MuaNicola Mua
Secretary at New Britain Game Fishing ClubSecretary at New Britain Game Fishing Club
Deepan PreetDeepan Preet
Unpaid Super Officer at Industry Fund ServicesUnpaid Super Officer at Industry Fund Services