Jasmine Raman
Cartwright,NSW
Summary
Forward-thinking Executive Assistant accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment. Multitalented professional with several years in top-tier organizational support. Skilled at close work with senior executive team. Robust history offering office management, support staff management, training, supervision and event planning. Excellent research, project support and organizational abilities. Resourceful professional in executive support, known for high productivity and efficient task completion. Specialize in advanced scheduling, document management, and confidential correspondence handling. Excel in time management, problem-solving, and communication, ensuring seamless operations in fast-paced environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
24
24
years of professional experience
Work History
Executive Assistant
DCJ
Parramatta/Hybrid, NSW
06.2024 - Current
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Assisted in developing policies and procedures pertaining to office administration matters.
- Conducted research on various topics as requested by executives or senior management personnel.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Assisted in organizing conferences, seminars and other events as directed by the executives.
- Scheduled appointments for executives with external parties such as vendors or suppliers.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Coordinated meeting and work schedules for staff teams and executives.
Aboriginal Liaison
St Vincent Hospital
Alexandria
03.2021 - 11.2021
- Developed and maintained effective relationships with internal and external stakeholders.
- Organized and facilitated meetings, workshops, conferences and other events to ensure successful outcomes.
- Coordinated communications between teams to ensure accurate information was shared in a timely manner.
- Provided advice on best practices, policies and procedures relating to liaising duties.
- Conducted patient assessments to determine eligibility for COVID-19 vaccination.
- Prepared and administered vaccines according to established protocols.
- Instructed patients on vaccine administration, side effects, and post-vaccination care.
- Monitored patients for adverse reactions following vaccinations.
- Maintained accurate records of vaccinations administered.
- Provided education and counseling to patients regarding the importance of receiving the COVID-19 vaccine.
- Assisted with scheduling appointments for COVID-19 vaccinations.
- Performed quality assurance checks on vaccine storage equipment and supplies.
- Collaborated with public health officials to ensure compliance with state guidelines for administering COVID-19 vaccines.
- Managed inventory of vaccine supplies and ensured they were stored in accordance with recommended standards.
- Ensured proper disposal of used needles, syringes, and other medical waste materials related to vaccination services.
- Participated in training sessions related to new procedures or techniques associated with administering the COVID-19 vaccine.
- Maintained a safe environment by adhering to infection control policies and procedures.
- Provided support in data entry tasks related to tracking patient information about vaccinations received.
- Worked collaboratively within an interdisciplinary team of healthcare professionals providing direct patient care services.
- Demonstrated excellent customer service skills when interacting with patients seeking information about the availability of vaccines or scheduling appointments.
- Monitored patients for adverse reactions post-vaccination for a mandated period.
- Utilized electronic health record systems for documentation and patient tracking.
- Administered COVID-19 vaccinations following CDC guidelines and protocols.
- Maintained accurate vaccination records, ensuring confidentiality and compliance with HIPAA regulations.
- Managed vaccine inventory, ensuring proper storage conditions and monitoring supply levels.
Paralegal
Department of Fair Trading
Parramatta
10.2012 - 11.2017
- Reviewed and organized legal documents, such as pleadings, motions, and briefs.
- Assisted in the preparation of legal arguments and memoranda of law.
- Maintained client files according to established protocols.
- Collaborated with attorneys in all stages of litigation process.
- Attended court proceedings to observe trials or hearings.
- Interpreted various types of legal documents including contracts and agreements.
- Filed motions with courts electronically or via hard copy.
- Proofread documents prior to filing them with courts or submitting them to opposing counsels.
- Maintained calendars for upcoming court dates or deadlines related to cases.
- Provided administrative support such as answering phones or scheduling appointments.
- Filed pleadings and paperwork with court clerk to meet strict deadlines.
- Organized exhibits for trial by preparing materials and supporting documentation.
- Organized client calendars, prepared mailings and handled high call volumes.
- Coordinated subpoena services and other support activities for legal office.
- Assisted in drafting and reviewing legal correspondence, including letters, emails, and faxes.
Admin/Receptionist
KARI Aboriginal Resources Inc
Liverpool
06.2009 - 11.2010
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
- Updated daily log book with information about visitors entering the premises.
- Assisted with special projects assigned by management when required.
- Organized conference room reservations for meetings or events.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Sorted incoming mail and directed to correct personnel each day.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Scheduled and confirmed appointments and meetings for management team.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Coordinated maintenance schedules for vehicles in the fleet.
- Monitored fuel consumption of vehicles in the fleet and identified areas for improvement.
- Tracked mileage usage of each vehicle in the fleet and updated records accordingly.
- Managed daily activities related to operating a safe and efficient fleet operation.
Ward Clerk
NSW Health
Campbelltown, NSW
03.2001 - 09.2006
- Responsible for greeting visitors, answering phones and providing general information.
- Maintained patient records including medical histories, test results, medication lists and other related information.
- Assisted in the preparation of patient charts prior to doctor visits.
- Provided administrative support to physicians and nursing staff by entering patient data into hospital systems.
- Organized and maintained filing system for medical records and documents.
- Performed clerical duties such as typing, data entry, scanning and filing documents.
- Scheduled appointments for patients with doctors or specialists using computer software programs.
- Ensured accuracy of all patient information entered into electronic health record system.
- Answered inquiries from patients regarding insurance coverage, billing issues and other questions related to their care.
- Assisted in organizing admissions paperwork for new patients admitted to the facility.
- Coordinated with third-party vendors to ensure proper billing practices were followed.
- Verified insurance eligibility for incoming patients prior to admission.
- Processed referrals from primary care providers when needed.
- Managed daily operations of the ward including ensuring that all necessary equipment was available.
Education
Certificate 3 in Business Management - Business Management
Ultimo TAFE
Ultimo02-2001
High School Diploma -
JBHS
Busby10-1998
Skills
- Scheduling
- Travel administration
- Document handling
- Meeting planning
- Phone etiquette
- Human resource laws
- File organization
- Strong problem solver
- Report generation
- Professional and mature
- Filing and data archiving
- Logistics and schedule management
- Self-starter
- Appointment setting
- Report writing
- Interpersonal communication
- Office administration
- Proper phone etiquette
- Risk management
- Business correspondence
- Calendar management
- Project planning
- Legal administrative support
- Schedule management
- Mail handling
- Administrative support
- Schedule & calendar planning
- Project management
- Customer service
- Mail management
- Database management
- Articulate and well-spoken
- Information confidentiality
- Meticulous attention to detail
- Invoice processing
- Executive support
- Conflict management
- Multi-line phone proficiency
- Customer Service-oriented
- Business administration
References
References available upon request.
Timeline
Executive Assistant
DCJ
06.2024 - Current
Aboriginal Liaison
St Vincent Hospital
03.2021 - 11.2021
Paralegal
Department of Fair Trading
10.2012 - 11.2017
Admin/Receptionist
KARI Aboriginal Resources Inc
06.2009 - 11.2010
Ward Clerk
NSW Health
03.2001 - 09.2006
Certificate 3 in Business Management - Business Management
Ultimo TAFE
High School Diploma -
JBHS
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