Jasmine Rodriguez
Toongabbie,NSW
Summary
Dedicated professional with a proven track record at Five Good Friends, enhancing community engagement and support through empathetic communication and meticulous attention to detail. Excelled in rapport building and efficient multitasking, significantly improving client wellbeing and operational efficiency. Skilled in both care provision and administrative excellence, demonstrating a strong commitment to service and integrity.
Overview
23
23
years of professional experience
Work History
LIFESTYLE SUPPORT HELPER (PERMANENT PART-TIME)
Five Good Friends
08.2025 - Current
- Assist clients with daily living activities, enhancing personal independence and well-being through domestic assistance/housekeeping, food preparation, gardening, community access and companionship.
- Provide compassionate support to individuals with diverse needs, fostering a positive environment.
- Coordinate transportation and scheduling for client appointments, ensuring timely access to services.
- Maintain accurate records of client interactions and progress, supporting effective service delivery.
Aged Care Worker (Helper)
Five Good Friends
12.2022 - 08.2025
- Provide companionship, driving/community access and domestic assistance.
- Assist members with incoming mail, bills and complete appropriate actions.
- Build strong relationships with members to deliver emotional support and companionship. Engage members in meaningful conversation, socialisation and activities.
- Assist members with daily living needs to maintain self-esteem, general wellness, promoting independence and dignity.
- Provide safe mobility support to assist members to move around personal and public spaces. Schedule, transport and accompany members to medical appointments, shopping and activities.
- Replace bandages and dressings to care for wounds and encourage healing. Assist with medication reminders.
- Recognise and report abnormalities or changes in members’ health status to case manager. Record status and duties completed in check out notes for management. Monitor members’ overall health and wellbeing.
- Build and maintain rapport with clients and family members to facilitate trusting caregiver relationship. Receive consistent positive feedback from residents and their families due to exceptional care delivery.
- Provide emotional support to families during difficult times, offering reassurance and guidance.
Accounts Payable /Administration Officer
Skyton Developments
06.2003 - 04.2025
- Maintain regular daily communication by phone and email with trades/creditors
- Work closely with the Project Manager/Director/Financial Controller
- Establish good working relations with account managers of all trade accounts
- Manage accurate and timely processing of invoices.
- Input all relevant transactions within accounting system (Zavanti).
- Closely monitor accounts to post timely payments and resolve billing discrepancies.
- Complete and submit credit applications
- Generate quantity spreadsheets based on forecast orders and received goods
- Prepare contracts and quote acceptances for trades
- Carry out end of month and financial year software roll overs
- Prepare employment contracts
- Request Dial Before You Dig searches
- Prepare new owner key packs containing warranty information, manuals, remote controls, keys, utility information, strata details etc.
- Finalise utility accounts of sold properties
- Setup physical and digital project files
- Annual archiving of physical files
- Secure destruction of physical files
- Liaise with utility providers for establishment of new services
- Keeping accurate retention records
- Liaise with trades and residents for repair scheduling
- Manage company vehicle insurances, registration, toll accounts and servicing
- Oversea stationery requirements
- Organise Christmas functions
- Personal shopping for the director
Education
No Degree - Certificate in Understanding Dementia 2024
University of Tasmania
TAS07-2024
No Degree - Office Administration & Financial Skills
Tighes Hill TAFE Campus
Tighes Hill1997
Skills
- Excellent multitasker with a strong attention to detail, accuracy & timeliness
- Strong & confident written & verbal communicator
- Commitment to Home Care Improvement
- Passion for Community Engagement & Support
- Skilled in Rapport Building
- Respectful & Compassionate
- Reliable Team Member
- Integrity & Accountability
Timeline
LIFESTYLE SUPPORT HELPER (PERMANENT PART-TIME)
Five Good Friends
08.2025 - Current
Aged Care Worker (Helper)
Five Good Friends
12.2022 - 08.2025
Accounts Payable /Administration Officer
Skyton Developments
06.2003 - 04.2025
No Degree - Certificate in Understanding Dementia 2024
University of Tasmania
No Degree - Office Administration & Financial Skills
Tighes Hill TAFE Campus