Jasmine Russell
Colac,VIC
Summary
Dedicated professional transitioning to Victoria, bringing over three years of hands-on experience in general labor and customer service. Proven expertise in communication, problem-solving, and multitasking within diverse environments, demonstrating a strong ability to operate POS systems effectively. Committed to maintaining safety and cleanliness while delivering high-quality results. Eager to join a dynamic team and contribute positively through a strong work ethic and adaptability.
Overview
9
9
years of professional experience
Work History
Barista/ Allrounder
On the Lane Cafe
Colac, VIC
11.2024 - Current
- Recommended pastries and sandwiches to pair with customers' beverages.
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Created signs and displays to advertise store products or events.
Sous Chef / Waitress
Mannum Club
12.2022 - 11.2024
- Assisted in catering food for wine events by curating menus for food and wine pairings
- Priced specials correctly by analyzing market, cooking labor and material costs
- Instructed kitchen staff in preparation, cooking, garnishing and presentation for food
- Inspected food throughout each shift, verifying quality and attractiveness of each plate
- Supervising and running functions including buffet, alternate drop and set menus, communicating with waiting staff and other cooks to enhance production and quality
- Welcoming and seating customers, wiping and resetting tables
- Understanding of POS systems and cash handling
- Resolving issues with customers, handling their complaints
Apprentice Chef
Pretoria Hotel
12.2019 - 12.2023
- Completed food preparation for functions, a la carte and private events
- Created food of consistent quality by precisely adhering to quantity and cooking guidelines
- Maintained high standards of food hygiene and followed rules of health and safely
- Helped manage kitchen inventory by ordering supplies, processing deliveries and verifying current stock counts
Shift Supervisor
McDonald's
05.2016 - 12.2019
- Communicating clearly with staff, delegating tasks and reaching store targets
- Adjusting rosters accordingly to meet labor requirements
- Working closely with other shift supervisors and displaying clear communication for smooth shift transition
- Training and mentoring team members in company policies and leading by example to promote company values
Education
Certificate 3 - Commercial Cookery
Adelaide Institute of Hospitality
Adelaide, SA01.2023
Certificate - Responsible Service of Alcohol
TAFE SA
SA06-2019
Certificate 3 - Public Safety
Australasian Fire And Safety
Adelaide01.2019
First Aid Certificate -
St. John Ambulance
Adelaide, SA01.2019
Certificate 3 - Retail Operations
TAFESA
Adelaide, SA01.2018
Skills
- Critical Thinking
- Working independently and in a team
- Reliability
- Task management
- Point of sale operation
- Safe food handling practices
- Coffee machinery
- Order taking
- Organizational skills
- Opening and closing duties
- Up-selling
- Table bussing
- Dish preparation
- Food and beverage pairing
- Kitchen management
- Customer service
References
- Jarryd Nuske, Venue Manager at Mannum Club, 0437793132
- Lorrae Law, Previous Venue Manager at Mannum Club, 0435037096
- Matthew Boundy, Previous Head Chef at Mannum Club, 0419046440
Other
Date of Birth: 05/10/99
Full Licensed with Vehicle
Planning to relocate closer to Melbourne in December, but will relocate sooner for the right job.
Timeline
Barista/ Allrounder
On the Lane Cafe
11.2024 - Current
Sous Chef / Waitress
Mannum Club
12.2022 - 11.2024
Apprentice Chef
Pretoria Hotel
12.2019 - 12.2023
Shift Supervisor
McDonald's
05.2016 - 12.2019
Certificate 3 - Commercial Cookery
Adelaide Institute of Hospitality
Certificate - Responsible Service of Alcohol
TAFE SA
Certificate 3 - Public Safety
Australasian Fire And Safety
First Aid Certificate -
St. John Ambulance
Certificate 3 - Retail Operations
TAFESA