Self-motivated and enthusiastic Year 10 student seeking a position in retail hospitality to gain essential employment skills and future career prospects. An advocate for promoting affirmative experiences within the business for customers and team members by upholding policy standards. Passionate about improving the quality of individual's lives through attentive care and service. Skilled in working under pressure in highly paced workplace and adaptive to new situations and challenges. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Work History
Crew Team Member
McDonald's
110 Harvest Home Rd, Wollert VIC 3750
11.2023 - Current
Improved customer satisfaction by consistently providing friendly and efficient service.
Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
Assisted in increasing sales through upselling menu items and promoting limited-time offers to guests.
Participated in ongoing training programs to continuously improve skills and knowledge of company procedures.
Demonstrated versatility by cross-training in multiple stations, allowing for increased flexibility during busy periods.
Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
Collaborated with team members to complete orders.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Education
Thomastown Secondary College
80-96 Main St, Thomastown VIC 3074
10.2026
Skills
Customer Service
Fast Learner
Ability to Work Under Pressure
Ability to Work in a Team
Adaptability
Product Promotion
Menu Memorization
Cash Handling
Drive-Thru Operations
Taking Orders
Languages
English
Khmer
Personal Information
Date of Birth: 05/21/08
References
Deanna Tornatora, 0412 908 966
Extracurricular Activities
Focus Program at ABCN, 02/01/23, 03/31/23, The Focus program is aimed at young women to provide essential leadership skills to engage in a successful and meaningful career. Developed insight of women in leadership in corporate Australia and the challenges and journeys. Future Thinkers Program at ABCN, 06/01/22, 07/31/22, Participated in the ABCN Future Thinkers Program, developed insight from industry professionals from Telstra, Optus and Microsoft on the importance of STEM within their businesses as well as utilising creative and critical thinking to solve community issues through the process of design thinking. Innovate Program at ABCN, 05/01/21, 06/30/23, Gained confidence and insight of STEM careers as well as illustrating practical applications of maths, science and technology to address issues within social media including improving mental health.