Jasmine Sawrey
Brisbane,QLD
Summary
Personable Barista and Cashier, consistently delivering exemplary customer service. Remains calm and composed in busy work settings. Eager to learn new skills and looking forward to employment in my first paid position.
Overview
1
1
year of professional experience
Work History
Volunteer Barista Trainee, and Cashier
Impact Church Cafe
Slacks Creek, QLD
02.2023 - Current
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Followed health, safety and sanitation guidelines.
- Checked temperatures of equipment used for brewing coffee or tea and ensured proper functioning.
- Memorized official and off-menu coffee and tea preparations.
- Stocked customer service stations with paper products or beverage preparation items.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Accurately completed transactions using cash register system.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Followed all safety protocols when handling hot liquids and operating machinery.
- Restocked product displays based on demand and projected sales.
- Operated espresso machines correctly in accordance with company guidelines.
- Restocked condiments, napkins, cups, utensils. as needed.
- Responded promptly to customer complaints in a courteous manner.
- Performed opening and closing duties including restocking supplies, cleaning counters.
- Checked brewing equipment for proper functionality.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Maintained calm demeanor during high-volume periods and special events.
- Assisted in the preparation of beverages, such as coffees, teas, and smoothies.
Education
Year 9
Marsden State High School
QLDSkills
- Friendly
- Personable
- Quick Learner
- Eager to progress
- Beverage Preparation
- Safe Food Handling
- Positive and Professional
- Cash Register Operation
- Active Listener
- Exceptional Customer Service
- Espresso Machine Operations
- Passionate about music
- Plays Piano and learning guitar
- Great report cards
References
References available upon request.
Timeline
Volunteer Barista Trainee, and Cashier
Impact Church Cafe
02.2023 - Current
Year 9
Marsden State High School
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