Jasmine Sim
Hallet Cove
Summary
Highly motivated and results-driven professional with over 15 years of diverse experience in customer service, sales, accounting, and finance. Recognized for maintaining a positive and cheerful attitude while possessing strong transferable skills that contribute to the success of any business. Thrives in fast-paced environments, quick learner and effective organizer, consistently delivering accurate and efficient results. Committed to continuous growth, passionate about contributing to the financial success and operational excellence of the organization.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Claims and Data Officer
SA Health
05.2024 - Current
- Accountable to the Manager of Work Health and Safety and Injury Management, through the Injury Management Team Leader, for delivering an equitable, efficient, and cost-effective workers' compensation service.
- Ensures compliance with the Return to Work Act 2014, Amendment Acts, Regulations, and Accreditation Standards.
- Manages a portfolio of low-risk, short-term workers' compensation claims, ensuring timely and effective claims processing under supervision.
- Responsible for the accurate processing and timely payment of workers' compensation accounts.
- Maintains precise data entry through the Self Insurance Management System (SIMS), including new claims, income maintenance, injury management contact details, invoice expenses thru SIMS and Basware and obtaining remittance thru Oracles.
- Engages with medical practitioners, treating providers, solicitors, and government/non-government stakeholders, including the Employment Tribunal and the Office for the Public Sector. Works with SafeWork SA and Accreditation Surveyors as needed under the guidance of senior staff.
- Managed and monitored the Injury Management's generic mailbox on a daily basis, responding to queries and providing assistance as needed.
- Supported the recruitment process within the department, handling ad hoc tasks as required.
Finance and Admin Manager
Dumplings Galore
01.2019 - 01.2024
- Supervised daily customer service operations, ensuring exceptional service and customer satisfaction.
- Managed business’s social media accounts, executing marketing and promotional strategies to enhance online presence.
- Cultivated positive Google reviews while swiftly addressing customer feedback and concerns.
- Administered accounts receivable, ensuring accurate transaction recording and timely bank deposits.
- Oversaw accounts payable, managing payments to landlords, suppliers, and the Australian Tax Office (ATO).
- Implemented cost-effective procurement measures to drive profitability improvements.
- Managed payroll operations, ensuring timely and accurate employee payments and efficient leave processing.
- Conducted bank reconciliations and compiled data for BAS completion.
- Generated comprehensive end-of-month and end-of-year financial reports, including BAS, Balance Sheet, Profit & Loss, and General Ledger.
- Performed financial analysis to provide actionable insights and support informed business decisions.
Finance Manager
New Supercab Sdn Bhd
01.2009 - 01.2019
- Oversaw and reviewed the full set of management accounts, cash flow, and financial reports to ensure accuracy and compliance.
- Prepared, reviewed, and ensured proper accounting of monthly GST reports, collaborating with Customs on any related matters.
- Implemented and enhanced company accounting and reporting systems to improve internal controls, ensuring timely and accurate financial reporting.
- Monitored and reported on the company's financial health, providing management with insights on key performance metrics.
- Reviewed annual tax computations and conducted tax estimations for the company.
- Prepared, organized, and provided account schedules and supporting documents for auditors and tax agents for annual audits and income tax filings.
- Managed ad-hoc tasks as assigned by management, including administrative work, handling inquiries, and conducting research for new projects.
Internship
Deloitte Kassimchan in Malaysia
01.2008 - 12.2008
- Assist in Auditing Client’s Accounts
- Prepare and Amend Audit Accounts
- Assisting in Administration work
Internship
KPMG in Malaysia
01.2007 - 12.2007
- Prepare and Amend Tax Account
- Dealing with LHDN or Inland Revenue Board
- Assisting in Administration work
Education
Bachelor of Arts - Accounting And Finance
University of East London
Malaysia03-2009
Skills
- Strategic Business Insight
- Independent
- Innovative Thinking
- Data privacy
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Critical thinking
- Organizational skills
- Team leadership
- Professionalism
- Quick Learner
- Proactive Approach
Certification
Suicide Prevention at Professional Level Certification
SA Health Mandatory Certifications
Languages
English
Full Professional
Malay
Professional Working
Chinese (Mandarin)
Full Professional
Chinese (Cantonese)
Full Professional
Reference
Ms Selina Schuster
Area Manager / Injury Management Team Leader
Selina.schuster@sa.gov.au
Ms Shauna Rooney
Rehab Consultant
shauna.rooney@sa.gov.au
Mr Jerrell Loo – Owner of Dumplings Galore
04 33835573
Jerrell.wh.loo@gmail.com
Timeline
Claims and Data Officer
SA Health
05.2024 - Current
Finance and Admin Manager
Dumplings Galore
01.2019 - 01.2024
Finance Manager
New Supercab Sdn Bhd
01.2009 - 01.2019
Internship
Deloitte Kassimchan in Malaysia
01.2008 - 12.2008
Internship
KPMG in Malaysia
01.2007 - 12.2007
Bachelor of Arts - Accounting And Finance
University of East London
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