Summary
Overview
Work History
Skills
Timeline
Generic

Jasmine Tran

Melbourne,VIC

Summary

Goal-oriented and motivated individual versed in greeting high-volume of customers, providing high quality and insightful customer service. Skilled at creating a welcoming environment with excellent communication skills. Performance history of developing strong collaborative relationships and delivering impressive results.


Overview

2
2
years of professional experience

Work History

Sales Associate

T2
11.2022 - Current
  • Open and close store (keyholder)
  • Cash handling, processing payments, as well as managing funds to reduce discrepancies.
  • Excellent POS experience
  • Restock and organise merchandise to drive product sales and maintain store visual appeal.
  • Engaged with customers to build rapport and loyalty.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Helped customers locate products and join rewards programs to promote loyalty, satisfaction and sale numbers by delivering friendly service and knowledgeable assistance
  • Implement sale techniques to achieve KPI's

Barista

Starbucks
04.2022 - 10.2023

- Creating a welcoming and friendly atmosphere by having positive interactions with customers

- Cash handling and excellent POS experience

- Apply FIFO method when needed

- Prepare hot and cold beverages

- Food handling

- Replenish and maintaining front of the house items ensuring daily customer satisfaction and a hygienic workplace

- Close store

Skills

Customer service

Self motivated

Organised

Strong and clear communication

Enthusiastic

Timeline

Sales Associate

T2
11.2022 - Current

Barista

Starbucks
04.2022 - 10.2023
Jasmine Tran