Jasmine Van Spanje
Corrimal,NSW
Summary
Energetic and down to earth professional with over 12 years experience in customer facing roles, hospitality leadership, and admin support. I’m known for being approachable, quick on my feet, and committed to giving people a great experience whether that's through smooth event delivery, strong team support, or reliable day to day operations. I love learning new systems, staying creative with social media, and being the go to person in a fast paced workplace.
Overview
11
11
years of professional experience
Work History
Venue Manager
The Prince Wollongong
02.2023 - Current
- Run the day to day across bar, kitchen, functions, socials, and security.
- Build rosters, manage wage budgets, and keep everything running smoothly.
- Work closely with police and other stakeholders to keep things safe and compliant.
- Lead incident reporting, staff safety training, and emergency planning.
- Stay on top of RSA, Liquor Laws, WHS and all compliance requirements.
- Oversee stock levels, supplier relationships, and back end planning.
- Hire, train and support staff with a focus on team culture and performance.
- Launch seasonal menus and work on promo campaigns.
Assistant Venue Manager
The Prince Wollongong
08.2020 - 02.2023
- Supported the leadership team during peak times and busy weekends.
- Took care of daily operations, from bar service to cash handling and reconciliations.
- Helped train junior staff and build a solid, capable team.
- Got involved in menu ideas, rosters, and helping out with social media
- Kept a calm, compliant, and customer focused vibe across the venue.
Function Coordinator / Social Media Manager / Assistant Venue Manager
Pepe’s on the Beach
01.2015 - 01.2020
- Coordinated private events and large functions from start to finish.
- Ran the venue’s Instagram and Facebook creating content, scheduling posts, and building engagement.
- Worked with the marketing team to launch campaigns and promotions.
- Helped manage daily operations, supported the team, and handled busy trade periods.
- Focused on keeping guests happy, the team motivated, and the venue safe and legal.
Education
Certificate III - Hospitality
Access Training and Logistics
01.2024
Certificate IV - Performing Arts
The Village Performing Arts
01.2013
Skills
- Operational and Compliance Risk Management
- Workplace Safety & Emergency Procedures
- Incident Response & Conflict Resolution
- Stakeholder & Community Engagement
- Team Leadership & Staff Training
- Event Planning & Strategic Communication
- Microsoft Office, Canva, Deputy, Teams, Excel
- Auscomply, Connect Teams
- Social Media: Instagram, TikTok, Facebook
Timeline
Venue Manager
The Prince Wollongong
02.2023 - Current
Assistant Venue Manager
The Prince Wollongong
08.2020 - 02.2023
Function Coordinator / Social Media Manager / Assistant Venue Manager
Pepe’s on the Beach
01.2015 - 01.2020
Certificate IV - Performing Arts
The Village Performing Arts
Certificate III - Hospitality
Access Training and Logistics
Acknowledgements
- With over 12 years of hands on leadership as a Venue Manager, I take pride in the following key achievements:
- Helped develop and grow the business’s TikTok and Instagram presence to connect with a wider audience
- Pulled off multiple successful events, driving consistent foot traffic and brand recognition
- Established strong working relationships with local police, enhancing community safety and venue reputation
- Cultivated and retained loyal, regular clientele through exceptional service and customer engagement
- Maintained high-performance standards in staff management, operations, and customer satisfaction
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