Jasmine Williams
Perth
Summary
Dedicated professional with extensive experience in housekeeping and administrative roles, notably with Lei Chen. Excelled in customer service and teamwork, enhancing operational efficiency and client satisfaction. Demonstrated proficiency in cleaning techniques and organizational skills, contributing to a positive and sanitary environment. Achieved commendable levels of cleanliness and customer service, underpinning a commitment to excellence and attention to detail.
Overview
4
4
years of professional experience
Work History
Housekeeper
Lei Chen
02.2024 - 04.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Team Member
Jordan
02.2020 - 12.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Cooked and prepared food
Administrative Assistant
Katrina
12.2020 - 03.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Handled communications between staff and customers Basic reception
- Basic reception duties
- Booked appointments
Education
Higher School Certificate -
Marist Sisters Collage Woolwich
Woolwich, NSW09.2022
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming and sweeping
- Cleaning techniques
- Health and safety compliance
- Bed making proficiency
- Kitchen cleaning
- Hospitality background
- Customer service-focused
- Excellent oral and written communication
- Customer-oriented
- Detail-oriented
- Multitasking and organization
- Hardworking
- Focused and detail-oriented
- English language fluency
- Time management
- Professional and courteous
- Team support and collaboration
Timeline
Housekeeper
Lei Chen
02.2024 - 04.2024
Administrative Assistant
Katrina
12.2020 - 03.2021
Team Member
Jordan
02.2020 - 12.2022
Higher School Certificate -
Marist Sisters Collage Woolwich
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