Jasmine Wood
Melbourne,VIC
Summary
I am a recent marketing graduate with an understanding of digital marketing, analytics, and social media strategy. Throughout my studies, I developed a strong interest in how customer insights can be used to shape data-informed strategies and create compelling content that connects with audiences in meaningful ways. I take pride in my ability to think critically, adapt to changing environments, and communicate ideas clearly and effectively.
I am now focused on building on this foundation by further developing my practical skills in a dynamic marketing environment. I’m particularly eager to expand my capabilities in campaign planning, performance measurement, content creation, and marketing automation.
Overview
9
9
years of professional experience
1
1
Certification
Work History
CONTENT CREATOR
Junction Hotel and (Pubco Group) (Supreme Hotel Group Pty Ltd)
Melbourne, VIC
12.2024 - Current
- Crafted high-quality content to engage target audiences and boost brand loyalty
- Created and managed content calendars to ensure timely delivery of content
- Edited and proofread written pieces to ensure accuracy in grammar, spelling and punctuation
- Managed and edited high-quality visuals to enhance content aesthetics and audience engagement
- Analyzed content performance metrics and adapted strategies for continuous improvement
TAB CONSULTANT
Junction Hotel and (Pubco Group) (Supreme Hotel Group Pty Ltd)
Melbourne, VIC
12.2022 - Current
- Established effective relationships with customers, vendors, and stakeholders at all organizational levels
- Performed regular maintenance on gaming systems to ensure optimal performance levels
- Processed returns promptly according to established company policies while keeping up-to-date records of all returned items
- Demonstrated strong problem-solving skills to address customer complaints and resolve disputes quickly and efficiently
- Provided technical support on a variety of consoles, troubleshooting issues with hardware or software as needed
- Monitored security cameras throughout the store premises to detect any suspicious activity or theft attempts
- Trained new staff members on store policies and procedures related to TAB
- Maintained accurate records of daily transactions, including sales receipts and inventory logs
- Analyzed data from various sources to identify patterns or indicators that could be linked to criminal activity
BARISTA MANAGER
The Tin Shed Cafe
Melbourne, VIC
10.2018 - 03.2022
- Effectively managed day-to-day operations, including cash management and inventory control.
- Responded to customer trends, needs and comments to drive quality experience and enhance future sales.
- Handled customer complaints in a prompt and professional manner to ensure satisfaction.
- Handled cash and credit card transactions, balancing cash drawer at end of shift.
- Coordinated with vendors to support adequate supply of products.
- Demonstrated excellent interpersonal skills when interacting with customers, employees, vendors.
- Ensure accuracy in product ordering and restocking levels.
CREW TRAINER
McDonalds
Melbourne, VIC
06.2016 - 10.2018
- Assigned tasks and responsibilities to crew members based on abilities and experience.
- Monitored employee progress and provided constructive criticism.
- Provided coaching and mentorship to foster a positive work environment among staff members.
- Explained training information in easily understandable terms for individuals from all backgrounds and levels.
- Monitored job performance of assigned crew members.
- Served as partner and team member to achieve compliance objectives.
- Maintained up-to-date records of employee training sessions, certifications, and other pertinent information.
COACHING
Eltham Wildcats Basketball Association
Melbourne, VIC
06.2017 - 06.2018
- Utilized motivational techniques to help athletes reach peak performance levels.
- Demonstrated strong leadership, communication, and organizational skills while managing teams in a variety of recreational sports leagues.
- Performed administrative duties such as scheduling games or submitting paperwork related to league regulations.
- Maintained records of team performance and individual player progress.
- Developed strategies for improving team performance through analysis of game footage.
Education
Bachelor of Business - Marketing
RMIT University
12.2025
Skills
- Social media management
- Digital marketing
- Time management
- Brand development
- Problem-solving
- Audience engagement
- Market research
- Interactive content
- Team player mentality
- Attention to detail
Certification
- Totalisator Agency Board Operator
- Gaming Attendant
Timeline
CONTENT CREATOR
Junction Hotel and (Pubco Group) (Supreme Hotel Group Pty Ltd)
12.2024 - Current
TAB CONSULTANT
Junction Hotel and (Pubco Group) (Supreme Hotel Group Pty Ltd)
12.2022 - Current
BARISTA MANAGER
The Tin Shed Cafe
10.2018 - 03.2022
COACHING
Eltham Wildcats Basketball Association
06.2017 - 06.2018
CREW TRAINER
McDonalds
06.2016 - 10.2018
Bachelor of Business - Marketing
RMIT University