Jasmine Wood
Melbourne,VIC
Summary
I am a recent marketing graduate with an understanding of digital marketing, analytics, and social media strategy. Throughout my studies, I developed a strong interest in how customer insights can be used to shape data-informed strategies and create compelling content that connects with audiences in meaningful ways. I take pride in my ability to think critically, adapt to changing environments, and communicate ideas clearly and effectively.
I am now focused on building on this foundation by further developing my practical skills in a dynamic marketing environment. I’m particularly eager to expand my capabilities in campaign planning, performance measurement, content creation, and marketing automation.
Overview
9
9
years of professional experience
1
1
Certification
Work History
CONTENT CREATOR
Junction Hotel and (Pubco Group) (Supreme Hotel Group Pty Ltd)
12.2024 - Current
- Crafted high-quality content to engage target audiences and boost brand loyalty.
- Created and managed content calendars to ensure the timely delivery of content.
- Edited and proofread written pieces to ensure accuracy in grammar, spelling, and punctuation.
- Managed and edited high-quality visuals to enhance content aesthetics and audience engagement.
- Analysed content performance metrics and adapted strategies for continuous improvement.
TAB CONSULTANT
Junction Hotel and (Pubco Group) (Supreme Hotel Group Pty Ltd)
12.2022 - Current
- Established effective relationships with customers, vendors, and stakeholders at all organisational levels.
- Performed regular maintenance on gaming systems to ensure optimal performance levels.
- Processed returns promptly according to established company policies, while keeping up-to-date records of all returned items.
- Demonstrated strong problem-solving skills to address customer complaints and resolve disputes quickly and efficiently.
- Provided technical support on a variety of consoles, troubleshooting issues with hardware or software as needed.
- Monitored security cameras throughout the store premises to detect any suspicious activity or theft attempts.
- Trained new staff members on store policies and procedures related to TAB
- Maintained accurate records of daily transactions, including sales receipts and inventory logs
- Analysed data from various sources to identify patterns or indicators that could be linked to criminal activity
BARISTA MANAGER
The Tin Shed Cafe
10.2018 - 03.2022
- Effectively managed day-to-day operations, including cash management and inventory control.
- Responded to customer trends, needs, and comments to drive a quality experience and enhance future sales.
- Handled customer complaints promptly and professionally to ensure satisfaction.
- Handled cash and credit card transactions, balancing the cash drawer at the end of the shift.
- Coordinated with vendors to support an adequate supply of products.
- Demonstrated excellent interpersonal skills when interacting with customers, employees, and vendors.
- Ensure accuracy in product ordering and restocking levels.
CREW TRAINER
McDonalds
06.2016 - 10.2018
- Assigned tasks and responsibilities to crew members based on abilities and experience.
- Monitored employee progress and provided constructive criticism.
- Provided coaching and mentorship to foster a positive work environment among staff members.
- Explained training information in easily understandable terms for individuals from all backgrounds and levels.
- Monitored job performance of assigned crew members.
- Served as partner and team member to achieve compliance objectives.
- Maintained up-to-date records of employee training sessions, certifications, and other pertinent information.
COACHING
Eltham Wildcats Basketball Association
06.2017 - 06.2018
- Utilised motivational techniques to help athletes reach peak performance levels.
- Demonstrated strong leadership, communication, and organisational skills while managing teams in a variety of recreational sports leagues.
- Performed administrative duties, such as scheduling games or submitting paperwork related to league regulations.
- Maintained records of team performance and individual player progress.
- Developed strategies for improving team performance through the analysis of game footage.
Education
Bachelor of Business - Marketing
RMIT University
Melbourne, VIC06-2025
Skills
- Social media management
- Digital marketing
- Brand development
- Problem-solving
- Audience engagement
- Market research
- Interactive content
- Team player mentality
- Attention to detail
- Analytics interpretation
- Brand storytelling
Certification
- Totalisator Agency Board Operator
- Gaming Attendant
Availability
I am available to start immediately and can work full-time or part-time as needed.
References
Available upon request
Timeline
CONTENT CREATOR
Junction Hotel and (Pubco Group) (Supreme Hotel Group Pty Ltd)
12.2024 - Current
TAB CONSULTANT
Junction Hotel and (Pubco Group) (Supreme Hotel Group Pty Ltd)
12.2022 - Current
BARISTA MANAGER
The Tin Shed Cafe
10.2018 - 03.2022
COACHING
Eltham Wildcats Basketball Association
06.2017 - 06.2018
CREW TRAINER
McDonalds
06.2016 - 10.2018
Bachelor of Business - Marketing
RMIT University