Jasmine Gan
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Crew Team Member
Kmart
12.2021 - Current
- Delivered excellent guest service, provided sales floor support, answered internal and external phone calls, and transferred them appropriately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Christmas Casual Retail Assistant
Cotton On Mega
11.2023 - 02.2024
- Built extensive product knowledge and recommended personalized solutions to customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Managed efficient cash register operations.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Receptionist Administrator
Conrock
03.2023 - 10.2023
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Christmas Casual Retail Assistant
Factorie
11.2022 - 02.2023
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Assisted customers with sales orders, returns and exchanges.
Education
Bachelor of Engineering And Architecture -
Monash University
Melbourne, VIC01.2025
Skills
- Reliability and punctuality
- POS System Operation
- Merchandise Display
- Store Organization
- Sales and Promotions
Timeline
Christmas Casual Retail Assistant
Cotton On Mega
11.2023 - 02.2024
Receptionist Administrator
Conrock
03.2023 - 10.2023
Christmas Casual Retail Assistant
Factorie
11.2022 - 02.2023
Crew Team Member
Kmart
12.2021 - Current
Bachelor of Engineering And Architecture -
Monash University
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