Jasmyn Collard
Girraween,WA
Summary
Dynamic leader and compassionate mentor with a proven track record at Koort Kart and Hoops, enhancing academic performance and self-esteem in at-risk youth. Expert in play-based learning and team collaboration, I excel in creating supportive environments and fostering parental engagement. Achieved significant behavioral improvements through effective leadership and conflict resolution strategies.
Overview
4
4
years of professional experience
Work History
Mentor, At-Risk Youth
Koort Kart and Hoops
01.2022 - 12.2022
- Reduced instances of negative behavior by teaching conflict resolution strategies and promoting healthy communication habits.
- Boosted self-esteem for at-risk youth through consistent support, encouragement, and positive reinforcement.
- Fostered a sense of community within the program by organising group outings, events, and team-building exercises.
- Increased overall academic performance by providing tutoring sessions tailored to individual learning styles.
Volunteer - Early Childhood Educator
Ngala Parenting With Confidence
01.2021 - 12.2021
- Supported children with special needs, creating customised learning strategies to accommodate various abilities.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Boosted children''s social skills development through group projects and collaborative games.
- Sanitised toys and play equipment each day to maintain safety and cleanliness.
Customer Service Desk Cashier
Fish and Chips
03.2019 - 10.2019
- Resolved customer issues swiftly by collaborating with team members and leveraging resources effectively.
- Managed high-volume customer queues efficiently, minimising wait times while maintaining exceptional service standards.
- Conducted thorough price checks for customers, guaranteeing transparency and accuracy in transactions.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Skills
- Teamwork and collaboration
- Parental engagement
- Play-based learning
- Customer-focused mindset
- Upselling strategies
- Documentation and record keeping
Timeline
Mentor, At-Risk Youth
Koort Kart and Hoops
01.2022 - 12.2022
Volunteer - Early Childhood Educator
Ngala Parenting With Confidence
01.2021 - 12.2021
Customer Service Desk Cashier
Fish and Chips
03.2019 - 10.2019
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