Summary
Overview
Work History
Education
Skills
Timeline
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Jasmyn Isaako

North St Marys,NSW

Summary

Dynamic and results-driven professional with exceptional customer service skills honed at Automotive Superstore. Proven ability to enhance customer satisfaction and increase sales revenue through effective relationship building and strategic planning. Detail-oriented team player with expertise in beverage preparation and a commitment to maintaining a clean and organized workspace.

*Professional in coffee industry with expertise in creating high-quality beverages and providing exceptional customer interactions. History of maintaining clean and organized workspace while adapting to dynamic customer needs. Known for strong teamwork and ability to achieve consistent results in fast-paced environment.

* Hospitality professional with background in creating seamless and enjoyable dining experiences for guests. Known for effectively managing guest interactions, reservations, and seating arrangements while maintaining positive and organized environment. Team-oriented with focus on collaboration and adaptability to meet changing needs and ensure guest satisfaction.

* Professional logistics worker with substantial experience in fast-paced warehouse settings, known for reliability and precision. Proven track record in maintaining organized workstations and completing tasks efficiently. Valued team player with strong focus on collaboration and adaptability, ensuring smooth operations and timely deliveries.

* As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Barista

Luddenham Village Café
01.2025 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Sales Director

Automotive Superstore
06.2024 - 07.2024
  • Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
  • Achieved regional sales targets through effective territory management and relationship building with key clients.
  • Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
  • Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.

Pick Packer

Oasis Horticulture
03.2023 - 09.2023
  • Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
  • Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
  • Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
  • Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
  • Ensured timely shipment of products by prioritizing urgent orders and coordinating with warehouse team members.
  • Expedited warehouse operations during peak periods by staying flexible with work hours and assisting colleagues in completing high-priority tasks.

Restaurant Hostess

Coffee Club Cafe
11.2022 - 01.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.

Sales Assistant

McDonalds
09.2018 - 01.2020
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.

Education

High School Diploma -

St Columba's Catholic College
Springwood, NSW
12-2017

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • closing duties
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Order taking
  • Cash register operation
  • Beverage preparation
  • Espresso machine operation

Timeline

Barista

Luddenham Village Café
01.2025 - Current

Sales Director

Automotive Superstore
06.2024 - 07.2024

Pick Packer

Oasis Horticulture
03.2023 - 09.2023

Restaurant Hostess

Coffee Club Cafe
11.2022 - 01.2023

Sales Assistant

McDonalds
09.2018 - 01.2020

High School Diploma -

St Columba's Catholic College
Jasmyn Isaako