Summary
Overview
Work History
Education
Skills
References
References
Timeline
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Jasmyn Sowman

Stirling,Australia

Summary

Dynamic Sales Assistant at Bakers Delight with a strong work ethic and exceptional customer service skills. Proven ability to enhance store merchandising and optimize product displays, resulting in increased customer satisfaction. Adept at conflict resolution and team collaboration, consistently prioritizing tasks to ensure efficient operations. Receptive to learning and adapting in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Sales Assistant

Bakers Delight
Canberra , ACT
05.2025 - Current
  • Informed customers about current promotions and discounts.
  • Organized stockroom shelves, racks, and bins according to store layout and product categories.
  • Fostered relationships with customers to expand customer base and retain business.
  • Resolved customer complaints in a timely manner.
  • Analyzed customer feedback data to identify areas of improvement within the store's services.
  • Managed cash register transactions accurately and efficiently.
  • Replenished merchandise on shelves as needed throughout the day.
  • Assisted customers with returns, exchanges and refunds.

Server

Shell Petrol Station
Hay, NSW
03.2022 - 01.2023
  • Customer service position, executed food handling tasks, performed restocking duties, and made coffees.
  • RELATED RESPONSIBILITIES
  • Severed customers at a register.
  • Prepared and handled food/goods.
  • Waited on customers.
  • Prepared a variety of coffees.
  • Cleaned machinery and store, tasks such as mopping, sweeping, disinfecting, etc.
  • Handling money and counting the till.
  • Answering phone orders.

Education

Year 12 Certificate - English, Philosophy, Biology

Gungahlin College
Gungahlin, ACT
12.2024

Skills

  • Critical thinking
  • Conflict resolution
  • Task prioritisation
  • Customer service
  • Communication skills
  • Time management
  • Team collaboration

References

  • Emily, Garner, Shell Petrol Station Employee, 0456 260 199, Shell Petrol Station, Contact on request
  • Fiona, Shell Petrol Station Manager, 0418 161 824, Shell Petrol Station
  • Samara, Personal Reference (Gungahlin College), 0403 094 286, Gungahlin College

References

References available upon request.

Timeline

Sales Assistant

Bakers Delight
05.2025 - Current

Server

Shell Petrol Station
03.2022 - 01.2023

Year 12 Certificate - English, Philosophy, Biology

Gungahlin College

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