Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jasmyne Kinley

Northam

Summary

I am a dynamic, confident, and diligent individual with a passion for learning new skills and gaining diverse experiences. Committed to delivering exceptional outcomes for both the workplace and my community, I am known for my trustworthiness and reliability. My enthusiasm and ability to work both independently and collaboratively enable me to achieve and often surpass goals. I excel at multitasking, prioritising tasks, and ensuring that all targets are met or exceeded. Eager to embrace new challenges, I proactively pursue ongoing professional development and personal growth.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Clerical Officer

Kununurra Hospital
06.2023 - 09.2024
  • Ensured meticulous organization of patient records, maintaining strict accuracy and confidentiality.
  • Verified accuracy and completeness of patient information in medical records.
  • Coordinated patient appointments to optimize clinic operations.
  • Handled diverse clerical duties to maintain operational efficiency.
  • Adapted to new computer programs relevant to the position swiftly.
  • Maintained high levels of accuracy when entering data into company databases, ensuring information consistency throughout the organization.
  • Greeted incoming visitors and customers professionally and provided friendly assistance.
  • Provided exceptional customer service to both external clients and internal staff, addressing inquiries promptly and professionally.
  • Enhanced time management by prioritising tasks based on urgency and importance.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Operated central switchboard to ensure seamless communication across departments.
  • Handled incoming correspondence, ensuring timely attention for urgent matters.

Waitress

Bubbles and Bites
01.2021 - 03.2022
  • I am a skilled multitasker who thrives in a fast-paced, high pressure work environment
  • Extensive food and beverage preparation and service experience
  • Prepare and cook meals ensuring that I meet all Covid standards and health and food standards
  • Take and fill customers beverage and food orders in a timely and courteous manner
  • Capable of working in a high intensity environment in a minimal space productively
  • Good communications skills to guarantee that the customers receive what they ordered
  • Ability to work solely or in a small team environment
  • Created beverages according to customers specifications
  • Cleaned coffee machines and all the equipment throughout the day
  • High grasp of cash handling and processed payments with credit and debit cards
  • Maintain a calm demeanour during periods of high volume or unusual events to keep the van operating to standard and to set a positive example for other staff members
  • Inform customers of daily specials and food ingredients due to dietary and health requirements
  • I was often required to open and close the food van, I would complete the inventory, stock, and prepare food for the next day
  • Purchased the necessary stocks to prepare the meals
  • Excellent organisational and time management skills

Waitress

Armageddon Café
10.2020 - 12.2020
  • Provided support to other stations during high-volume shifts to maintain optimal coverage and meet customer demands
  • Operated industrial dishwasher, washing glassware and small items by hand
  • Prepared bills for customers with accuracy and speed, handling payments rapidly to enable increased table turns
  • Reported to Kitchen Manager prior start of shift to receive assigned station, daily specials, and other pertinent information
  • Operated the cash register efficiently, processing cash, credit card and personal cheque payments
  • Delivered orders to kitchen correctly and efficiently, picked up and checked for accuracy and correct temperature before serving to customers
  • Completed opening, closing and shift change tasks to promote store efficiency
  • Served drinks and prepared specialty beverages
  • Organised food items on serving trays and in carry-out packages
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency
  • Enthusiastically engaged customers during busy periods to keep mood light and fun
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees, and teas
  • Left due to moving to Perth

FAST FOOD HANDLER

Country Fried Chicken Restaurant
08.2020 - 12.2020
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customise orders
  • Recorded customer orders and communicated clearly to confirm each order
  • Packaged menu items into bags or trays and placed drink orders into carriers for easy transport
  • Carefully maintained proper sanitation, health, and safety standards in all work areas by applying industry best practices and company requirements
  • Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewellery to meet company standards
  • Completed opening, closing and shift change tasks to promote store efficiency
  • Quickly and efficiently processed payments and made accurate change
  • Effectively worked with teammates and openly invited coaching from management team
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service
  • Completed side work tasks, including restocking condiments and cleaning refrigerators
  • Left due to moving to Perth

Retail Assistant

Walkabout Souvenirs
03.2018 - 04.2020
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
  • Maintained current store, product, and promotional knowledge to drive consistent sales
  • Processed payments and maintained accurate drawers to meet financial targets
  • Engaged positively with each customer, providing professional and polite support for sales and service needs
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions
  • Managed cash register operations using POS system, including processing sales and returns

Education

Certificate II - sports and recreation

East Kimberly College
Kununurra
10.2020

Skills

  • Flexible Problem-Solver
  • Consistent Punctuality
  • Strong Organisational Skills
  • Trustworthy Individual
  • Honest and dependable
  • Work in a team or individually
  • Passionate Contributor
  • Interpersonal and written communication

Certification

  • HLTAID001 Provide cardiopulmonary resuscitation
  • HLTAID002 Provide basic emergency life support
  • HLTAID003 Provide first aid
  • Certificate II sports and recreation
  • Working with children
  • WACE
  • RSA

Timeline

Clerical Officer

Kununurra Hospital
06.2023 - 09.2024

Waitress

Bubbles and Bites
01.2021 - 03.2022

Waitress

Armageddon Café
10.2020 - 12.2020

FAST FOOD HANDLER

Country Fried Chicken Restaurant
08.2020 - 12.2020

Retail Assistant

Walkabout Souvenirs
03.2018 - 04.2020

Certificate II - sports and recreation

East Kimberly College

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Jasmyne Kinley