Summary
Overview
Work History
Education
Skills
Languages
Professional Referees
Timeline
Generic

Jasneel Prasad

Mascot,NSW

Summary

A hardworking and committed individual that is a fast learner, organising up to standard, multitasking and performing tasks with enthusiasm. An active person that enjoys doing tasks when given. Aiming to achieve and deliver customer service through communication.

Overview

2
2
years of professional experience

Work History

Customer Service Crew Member

Taco Bell Restaurant
02.2023 - Current
  • Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.
  • Boosted team efficiency by providing support and training on company policies and procedures.
  • Reduced wait times with effective communication between customers and staff members.
  • Achieved high levels of customer satisfaction through attentive listening and empathetic responses to concerns.

Customer Service Representative

United Parcel Service
12.2021 - 08.2022
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

High School Diploma -

Randwick Boys High School
12.2023

Skills

  • General use of Windows & Mac OS
  • Microsoft word/powerpoint/excel
  • Complaint Handling
  • Organizational Skills
  • Positive Attitude
  • Multitasking

Languages

English
Hindi

Professional Referees

Jade Wallis, Year Advisor at High School, jade.wallis5@det.nsw.edu.au

Timeline

Customer Service Crew Member

Taco Bell Restaurant
02.2023 - Current

Customer Service Representative

United Parcel Service
12.2021 - 08.2022

High School Diploma -

Randwick Boys High School
Jasneel Prasad