Jasnia AHUJA
Katoomba
Summary
Dynamic Pharmacy Assistant with proven expertise at LEPPINGTON VILLAGE PHARMACY, excelling in inventory management and prescription processing. Recognized for enhancing customer satisfaction through exceptional service and effective communication. Proficient in drug inventory control and adept at training new staff, contributing to a collaborative and efficient pharmacy environment.
Professional with strong experience in pharmacy operations, highly skilled in medication dispensing, patient interaction, and inventory management. Demonstrates exceptional teamwork, reliability, and adaptability in fast-paced environments. Known for strong communication, organizational skills, and commitment to achieving results.
Overview
5
5
years of professional experience
Work History
Pharmacy Assistant
LEPPINGTON VILLAGE PHARMACY
08.2023 - Current
- Supported inventory management by restocking shelves and monitoring expiration dates.
- Operated pharmacy software for prescription processing and record-keeping efficiently.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Received incoming supplies and stocked in correct locations.
- Assisted pharmacy staff with preparing medications and filling orders.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Merchandised over-the-counter goods and rotated stock.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Updated computer system with current customer, payment and inventory information.
- Contributed to increased sales by offering expert advice on over-the-counter medications and products.
- Improved operational efficiency by assisting with routine administrative tasks such as filing, data entry, and report generation.
- Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
- Trained new pharmacy staff on computer system and drug management protocols.
- Reduced waiting times for patients by implementing more efficient prescription filling process.
- Increased customer satisfaction, providing compassionate care and detailed medication instructions.
Pharmacy Assistant
Optimal Pharmacy
07.2021 - 02.2022
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained cleanliness and organization of pharmacy workspace and inventory.
- Processed prescription orders, ensuring adherence to safety protocols.
- Provided customer service by answering inquiries about medications and health products.
- Collaborated with team members to enhance workflow during peak hours.
- Engaged in training sessions to improve knowledge of pharmaceuticals and procedures.
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
Fast Food Worker
SUBWAY®Restaurants
04.2021 - 09.2021
- Processed customer orders efficiently and accurately in high-volume environment.
- Trained new team members on food preparation and safety protocols.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Operated kitchen equipment safely, including fryers and grills, to prepare menu items.
- Assisted in inventory management by restocking supplies and monitoring expiration dates.
- Resolved customer complaints promptly, ensuring positive dining experiences and satisfaction.
- Implemented improvements in food presentation that enhanced customer appeal and satisfaction levels.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Education
Bachelor of Medical Science - Biomedical Sciences
WESTERN SYDNEY UNIVERSITY
Campbelltown, NSW06-2026
High School Diploma -
GLENWOOD HIGH SCHOOL
GLENWOOD, NSW09-2022
Skills
- Stocking shelves
- Answering customer questions
- Data entry
- Product restocking
- Supply restocking
- POS system operation
- Prescription interpretation
- Organizing supplies
- Medication labels
- Document filing
- Verifying orders
- Receiving incoming supplies
- Processing payments
- Drug inventory control
- Supply management
- Drug interaction awareness
- Insurance billing
- Secure storage of medications
- Order documentation
- Prescription verification
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Pharmacy Assistant
LEPPINGTON VILLAGE PHARMACY
08.2023 - Current
Pharmacy Assistant
Optimal Pharmacy
07.2021 - 02.2022
Fast Food Worker
SUBWAY®Restaurants
04.2021 - 09.2021
Bachelor of Medical Science - Biomedical Sciences
WESTERN SYDNEY UNIVERSITY
High School Diploma -
GLENWOOD HIGH SCHOOL