Jason Alam
Kellyville,NSW
Summary
Results-driven professional with over 10 years of experience in policy and regulatory management across government and nonprofit organizations. Expertise in developing compliance programs and strategic initiatives that drive organizational success. Academic credentials include a bachelor's and three master's degrees. Strong analytical and communication skills facilitate effective interpretation of legislation and risk management.
Overview
19
19
years of professional experience
Work History
Senior Policy Analyst
ACECQA
Darlinghurst, NSW
03.2023 - Current
- Led the National Projects – Child Protection Review, ensuring regulatory frameworks promote child safety in early education.
- Collaborated with stakeholders to enhance child safety regulations effectively.
- Advised senior management on the legal aspects of business decisions and activities as they relate to regulatory matters.
- Reviewed Royal Commission investigations and ensured alignment with national quality frameworks across Australia.
- Navigated diverse legislative requirements, including mandatory reporting and child protection training.
- Implemented recommendations to enhance safety standards within educator organizations.
Policy Manager
Australian Society of Anaesthetists
North Sydney, NSW
04.2021 - 03.2023
- Served as head of the Policy Department to provide comprehensive health analysis and policy advice for 4,000 members.
- Developed policies to enhance patient safety and care standards.
- Managed strategic partnerships with state and federal governments to advance health initiatives.
- Oversaw budget allocations and contract negotiations to ensure fiscal responsibility.
- Guided industrial and health policy matters, collaborating with the Department of Health.
- Led research efforts on economic, workforce, and legal issues impacting the Society.
- Coordinated with affiliated health bodies to align policy objectives.
EL1 Policy Analyst
Department of Industry
Canberra, ACT
10.2020 - 04.2021
- Assessed policy proposals, grants, and public consultations for small and medium-sized Australian businesses.
- Facilitated workshops educating stakeholders on new policies and regulations.
- Reviewed legislative proposals for alignment with departmental objectives.
- Conducted field research to evaluate digital maturity in the business community.
- Developed policy proposals in alignment with the National Digital 2030 initiative.
- Managed a large team focused on creating technical content and publications, including White Papers.
- Oversaw development of publications based on consultations and scientific research for public safety.
- Maintained strong presence in media content creation supporting policy initiatives.
Technical Writer
Therapeutic Goods Administration
Canberra, ACT
12.2019 - 10.2020
- Assessed, evaluated, and reported adverse effects of medical devices in Australia.
- Reviewed and edited technical documents for accuracy and compliance with standards.
- Developed a framework for inter-jurisdictional data sharing to enhance collaboration.
- Managed a large team specializing in technical content development and publication.
- Executed consultations and rigorous scientific research, prioritizing public safety in Australia.
Policy Officer
Medicines Australia
Canberra, ACT
03.2018 - 12.2019
- Led policy development initiatives to advocate for affordable medical access in Australia.
- Drafted position papers reflecting industry insights on critical healthcare issues.
- Authored a 100-page statistical report analyzing twenty years of pharmaceutical data.
- Advocated directly to the government for increased PBS expenditure and inclusions.
- Developed comprehensive policy products that align with Australian Government healthcare objectives.
Team Leader
Australian Maritime Safety Authority
Canberra, ACT
01.2017 - 03.2018
- Led a team of 40 in navigating maritime law for data migration to the MARS portal.
- Collaborated with stakeholders to align policy objectives across the organization.
- Researched and interpreted maritime regulations for compliance and guidance.
- Advised leadership on best practices for policy creation and management.
- Hired and procured staff, boosting project capabilities and support.
- Implemented software to enhance workflow efficiency and analytical reporting.
- Completed data migration two months ahead of schedule.
Data Analyst
EVO Energy
Canebrra, ACT
01.2016 - 11.2017
- Worked closely with the Australian energy market regulator to translate complex data for the market and end consumer, and relied heavily on creating and formulating significant internal change management processes to document transitional data.
- Collaborated with cross-functional teams to streamline reporting processes and data sharing.
- Presented analytical findings to stakeholders, enhancing the understanding of energy usage patterns.
- Provided data-driven solutions to support decision-making.
APS4 Team Leader
Australian Bureau of Statistics
Canberra, ACT
01.2015 - 01.2016
- Led two teams on national priority projects: the Census 2016 and the National Marriage Survey Taskforce.
- Analyzed data from diverse sources to pinpoint operational improvement areas.
- Achieved successful outcomes, contributing to a plebiscite and amendments to the national Marriage Act.
- Ensured data integrity to produce reliable outputs for the Australian Government.
Team Leader
Amaysim
Sydney CBD, NSW
01.2010 - 01.2013
- Supervised daily operations of call center team, ensuring efficient workflow.
- Trained new staff on communication protocols and customer service standards.
- Monitored call metrics and provided feedback to improve team performance.
- Facilitated regular team meetings to discuss challenges and share best practices.
- Resolved escalated customer complaints with effective problem-solving techniques.
- Developed and implemented processes for monitoring employee performance and ensuring adherence to customer service policies.
Call Center Representative
Tabcorp
Granville, NSW
01.2007 - 01.2010
- Managed betting transactions to ensure accurate processing and compliance.
- Monitored live events to provide real-time updates for bettors.
- Monitored betting activities for suspicious transactions, ensuring compliance with regulatory requirements.
- Provided training sessions to new employees joining the team as Betting Operators.
- Advised customers on the most suitable bets based on their budget and preferences.
- Processed customer payments, withdrawals, deposits and refunds in a timely manner.
Education
Master of Public Policy - Health Policy
University of Canberra
Canberra, ACT12.2020
Master of WHS / Environmental Managment -
Australian Catholic University
Sydney, NSW12.2015
Bachelor of Medical Science - Human Bioscience and Anatomy
University of Western Sydney
Sydney, NSW12.2013
Master of Juris Doctor - Law
University of Canberrra
Canberra, ACTSkills
- Regulatory compliance and legislative analysis
- Policy development and writing
- Stakeholder engagement and management
- Risk assessment and mitigation
- Strategic planning and execution
- Research methodologies and techniques
- Technical writing and documentation
Affiliations
Kids Soccer Coach
References
References available upon request.
Timeline
Senior Policy Analyst
ACECQA
03.2023 - Current
Policy Manager
Australian Society of Anaesthetists
04.2021 - 03.2023
EL1 Policy Analyst
Department of Industry
10.2020 - 04.2021
Technical Writer
Therapeutic Goods Administration
12.2019 - 10.2020
Policy Officer
Medicines Australia
03.2018 - 12.2019
Team Leader
Australian Maritime Safety Authority
01.2017 - 03.2018
Data Analyst
EVO Energy
01.2016 - 11.2017
APS4 Team Leader
Australian Bureau of Statistics
01.2015 - 01.2016
Team Leader
Amaysim
01.2010 - 01.2013
Call Center Representative
Tabcorp
01.2007 - 01.2010
Master of Public Policy - Health Policy
University of Canberra
Master of WHS / Environmental Managment -
Australian Catholic University
Bachelor of Medical Science - Human Bioscience and Anatomy
University of Western Sydney
Master of Juris Doctor - Law
University of Canberrra