Jason Authers

mccrindle.com

• McCrindle is a medium-sized business with employees in Sydney, Perth, Brisbane, and the Philippines. McCrindle clients are based across Australia, with some in New Zealand, and other countries internationally.
• As a research strategist, I worked on a wide range of projects, building client partnerships, designing sales solutions, and delivering work that equips organizations with meaningful insights.
• Building rapport with team based in other locations, as well as establishing a connection and working relationship with clients remotely, was a necessary skill. This has afforded me valuable experience and expertise in working in a 'remote' or distance dynamics.
• I wrote an article on working in a growing multi-site team (please see link in the Appendix).

My roles and responsibilities are as follows:

• Research project management (end-to-end).
• Taking sales enquiries, designing proposals, and winning work.
• Research tool development and execution (e.g. Running focus groups, managing an online survey.
• Report writing (includes technical research reports, as well as more 'creative' writing for thought leadership reports). Examples of my work can also be found in the Appendix.
• Delivering research presentations (both online and in-person).
• Upskilling and development of McCrindle account managers, currently a team of 5.
• Developing account partnerships with key clients (McCrindle clients range, but a high proportion are education and NFP-based organisations).
• Pioneering account management processes at McCrindle include establishing practices and processes to transition clients from transaction-based arrangements to longer-term 'partnerships'.

• Kingdomcity is a large, multi-site church in Perth with over 3,500 members.
• In this role, I led and coordinated the events and programs of a campus at Kingdomcity.

My roles and responsibilities were as follows:

• Plan, organise, and execute regular events (typically ranging from 100-800 people).
• To work closely with the campus leader in a 2IC capacity, to lead other staff and departments in the campus.
• Developing structures, processes, and programs to effectively execute our events and services.
• Budget management ($50,000-$100,000+ annually)
• Team management and volunteer recruitment.
• Cross campus, department, and team communication and collaboration.
• Running and leading team meetings.
• In this role, I worked in a broader team that ran and executed major calendar events, such as combined services (1500+ attendance), conferences (2500+), outreach events (RAC Christmas Pageant, hospital hamper delivery - 2000 hampers in 2020), and business leader functions (800+).

These roles and responsibilities required me to:

• Be flexible and organised
• Be well thought out, but adaptable and able to think on my feet.
• Find innovative solutions, and bring the team together to accomplish the goal.
• Have a big picture view, as well as attention to detail.
• Liaise with external event providers and venues, typically working with Perth Convention and Exhibition Centre, Crown, and AVP.
• Organise and manage an effective bump in and bump out.
• Kingdomcity is a large, multi-site church in Perth with over 3,500 members.

• In this role, I was part of the team that led 'Kingdomcity Greenhouse,' an internship and equipping program aimed at holistic personal and spiritual development.
• In 2019 there was roughly 90 students across four campuses in Perth.

My main areas of focus were:

• Interviews in the lead-up to the year commencing (February).
• Placement of interns into departments.
• Coordination of lecturers and other staff members in the delivery of their content.
• Development intern feedback processes and monitoring internship experience.
• Rostering and allocation of interns into teams for key events.
• I was also tasked with coordinating the 'Year 2' program in Greenhouse. This included liaising with lecturers on course content, well-being support for students, assistance in navigating work-life balance, and providing a framework for feedback, review, and development.
• In 2020, I carried many of these similar roles; however, some shifted due to Covid-19 lockdowns.
• For a time, the teaching component was delivered online, and as a result, I also took on the leadership of the internship program in Botswana and Malaysia.
• I finished this role seeing over 400 students graduate from this program across Year 1 and Year 2 by the end of 2020.
• This role afforded me great cross-cultural experience and insights.

• As a youth program coordinator, I was responsible for the growth and development of the youth program at Kingdomcity in the Butler Campus.

The scope of responsibilities included:

• Creating an engaging and positive youth program.
• Small group mentoring, including school programs and partnerships.
• Public speaking in schools and youth events.
• Parent coordination and support to families.
• Counseling and well-being support.
• I achieved success in this role by building a strong leadership culture among volunteers (roughly 18-25 people), which resulted in the youth program expanding from an average engagement of 25 to an average engagement of 180.

Key skills needed to accomplish this role:

• Recruit and develop volunteers.
• High communication, both online and in person, to key stakeholders.
• Management and collaboration with a variety of stakeholders (parents, teens, leaders, executive team).
• Event planning and execution (regular events, on average, had 50-100 people in attendance).
• Creating and instilling effective health and safety practices in the team and events.
• Managing and executing child safety and protection practices, including managing disclosures, family crises, and other external issues.
• Providing a framework of community and support for the teenagers in the program.