Summary
Overview
Work History
Education
Skills
Interests
Timeline
AccountManager

Jason Blagrove

Salisbury,SA

Summary

Dynamic Account Manager with a proven track record at Telematics Solutions, excelling in client relationship management and issue resolution. Enhanced client satisfaction through strategic planning and exceptional customer service, achieving high retention rates. Skilled in networking and fostering long-term partnerships, driving business growth and success.

Overview

19
19
years of professional experience

Work History

Account Manager

Telematics Solutions
01.2019 - 08.2025
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Negotiated contract terms with clients, securing favourable agreements for both parties.
  • Established clear communication channels between clients and internal teams, ensuring seamless project execution.
  • Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
  • Improved overall team productivity by implementing best practices in organization and time management.
  • Assisted in the development of training materials for new hires, ensuring smooth onboarding process.

Salesperson

Harvey Norman Gepps Cross
04.2007 - 01.2019
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Expanded customer base through targeted prospecting and networking efforts.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.
  • Implemented effective sales strategies to maximize revenue generation.
  • Coached new hires on sales techniques, contributing to their development as successful team members.
  • Set and achieved company defined sales goals.

Courier

Aceit Transport Solutions
10.2006 - 03.2007
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Followed company policies and procedures during shift.
  • Ensured the safety of packages by properly handling fragile items during transportation and storage.
  • Drove safely at all times to avoid accidents and harm.

Education

High School Diploma -

Aberfoyle Park High Scool
Happy Valley, SA

Certificate III - Business Management

-
Adelaide, SA
03-2016

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Client relationship management
  • Relationship building
  • Strategic planning
  • Goal oriented
  • Sales development
  • Account oversight
  • Issue resolution
  • Networking skills

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Crafting and DIY Projects
  • Enjoy participating in Umpiring Local football for overall physical and mental well-being
  • Gardening
  • Cooking

Timeline

Account Manager

Telematics Solutions
01.2019 - 08.2025

Salesperson

Harvey Norman Gepps Cross
04.2007 - 01.2019

Courier

Aceit Transport Solutions
10.2006 - 03.2007

High School Diploma -

Aberfoyle Park High Scool

Certificate III - Business Management

-

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Jason Blagrove