Responsible for the preparation and review of compliance and reporting obligations for a wide range of entities
Effectively managed competing deadlines and priorities for multiple teams
Independently organized the financial administration for several entities without supervision, utilizing a specialized reporting program
Was required to rapidly acquire specialized technical knowledge regarding the programs used for compliance and client management work
Graduate Accountant
Apiary Financial
11.2019 - 06.2021
Responsible for the collation and analysis of complex information in order to complete client’s tax and reporting obligations
Regularly drafted a wide variety of documents including position papers and advice around complex legislative concepts aimed at a variety of audiences
Responsible for answering phones and greeting in-office clients
Utilized a time management system using the program Monday in order to ensure deadlines were met
Graduate Accountant
Etax Accountants
, 6 Month Contract
06.2019 - 11.2019
Responsible for providing a high level of client service in a range of scenarios including complaints management and complex legislative queries
Required to have a working knowledge of tax legislation and determinations
Required to gather, compile, and interpret both personal and financial information from clients to solve tax problems and questions
Responsible for liaising with a wide variety of clients and modifying behaviour and explanations to ensure that each client has an understandable answer to any query
Shift Supervisor and Department Manager
Mcdonalds
01.2017 - 11.2019
Managed a staff ranging from 15 to 40 people on any day
Actively trained and coached staff to ensure performance and quality targets were being met
Required to analyze, consolidate, and report on a variety of measures related to food cost, waste, and food loss
Was the final point of call for in-store customer complaints or queries and was often required to de-escalate these situations
Education
Bachelor of Management - Marketing
University of Queensland
2019
Bachelor of Commerce - Accounting & Finance
University of Queensland
2019
Skills
Strong interpersonal and communication skills, both written and verbal
Ability to interpret legislation and policy as well as to communicate these at different levels to a wide variety of stakeholders
Excellent understanding of customer and client service methods including conflict/complaint resolution
Ability to effectively manage scheduling including diaries, meetings, and workflow
Tax Associate / Tax Senior Associate at Grant Thornton LLP / Grant Thornton Advisors LLCTax Associate / Tax Senior Associate at Grant Thornton LLP / Grant Thornton Advisors LLC
Audit Manager at Grant Thornton New Zealand, a member firm of Grant Thornton InternationalAudit Manager at Grant Thornton New Zealand, a member firm of Grant Thornton International