JASON COAKER
Blakeview,SA
Summary
Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 15+ years of management performance.
Overview
16
16
years of professional experience
Work History
Area Manager
Zorich Group
06.2020 - Current
- Multi-site Management, Store operational auditing, Problem solving skills, People skills, Team engagement, Customer engagement, Critical thinking, Customer centricity, Customer experience, Sales target management, KPI management, Human Resources tasks, People development, Recognition programs, Product mix discussions, Learning strategies, Training assessments, Multi-site rostering, Loss prevention, Public Speaking, Instructional design, Organising of training nights and events
Management
Kathmandu
04.2018 - 05.2020
- Customer service, Strive to reach and exceed KPI targets, Staff management, Cash handling, Creating rosters including annual leave and special conditions, Banking at store level, Stock control, Reporting to regional manager, Handling irate or disgruntled customers, Loss prevention, Support sales staff, Customer relations, Ensuring OH&S requirements are met, Recruiting of new staff including interviewing & following leads, Conducting appraisals staff reviews, Office duties, Staff training, Adhering to Visual Merchandising expectations, Sale set-ups with all POS signage, decals, and VM, Stock handling
Management
Ray’s Outdoors & BCF – Super Retail Group
08.2008 - 04.2018
- Strive to reach and exceed KPI targets, Staff management, Cash Handling, Creating rosters including annual leave and special conditions, Writing monthly, weekly and daily sales reports, Banking at a store level, Stock control, Reporting to Sales Representatives, Handling irate and disgruntled customers, Loss Prevention, Support sales staff, Customer relations, Ensuring all OHS requirements are met, Recruiting of new staff including interviewing following leads, Conducting appraisals and performance reviews/PDA’s & PDP’s, Office duties, Conversing with Marketing and Centre Management, Making sure all policies and procedures are adhered to, Ensuring a happy a safe work place, Making myself available to all staff for any problems, Merchandising and following all store presentation guidelines, Providing services to other stores if needed, Staff Training, Opening and closing of store on a daily basis, Stock duties including breaking down of pallet deliveries, Manual Handling, Maintaining store stock levels, Regular safe counts, General housekeeping duties, Providing opportunities for social gatherings between staff & management, Maintaining and developing a strong product knowledge
Education
Business Management - Certificate III in Business Management
Tafe
Adelaide, SA11.2012
Skills
- Supply Chain Management
- Controlling costs
- Relationship building and management
- Order Management
- Team Development
- Customer Relationship Management
- Staff Management
- Staff Training and Development
- Operations
- Staff Recruiting
- Leadership skills
- Business and Operations Analysis
Personal Qualities
- Trustworthy
- Honest
- Reliable
- Considerate
- Approachable
- Punctual
- Well presented
- Accepting
- Open-minded
- Ability to relate and respond to people of varying ages and backgrounds
- Enthusiasm to learn
- Work well within a group and in one-to-one situations
- Ability to problem-solve and work quickly
- Ability to collect, analyse and report information
- Great communication skills
- Leads by example
- Great leadership qualities
References
Ben Pfitzner, Current Retail Operations Manager, 0421 992 069
Deanna Greenwood, Current Human Resources Representative, 0402 797 485
Scott Duggin, Current SportsPower Area Manager, 0423 341 526
Hayden McGregor, Personal Reference, 0433 658 504
Avid Shoe collector. Self proclaimed Sneaker Head
Over 70 pairs of sneakers and boots that I have been collecting over a number of years. Hard to find size 15US, but manages to find what I need.
Timeline
Area Manager
Zorich Group
06.2020 - Current
Management
Kathmandu
04.2018 - 05.2020
Management
Ray’s Outdoors & BCF – Super Retail Group
08.2008 - 04.2018
Business Management - Certificate III in Business Management
Tafe
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