Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Jason Conroy

Endeavour Hills

Summary

Dynamic Fresh Manager with extensive experience at Woolworths Supermarket, excelling in customer service and meat preparation. Proven track record in enhancing team performance and reducing operational costs through effective management and training. Skilled in knife handling and inventory processing, fostering a positive work environment while achieving departmental goals.

Professional with strong background in meat preparation and processing, ensuring top-quality cuts and maintaining high standards of food safety. Skilled in using various butchery tools and techniques to maximize yield and minimize waste. Demonstrates focus on teamwork, reliability, and adaptability to meet evolving demands. Known for precision, efficiency, and results-driven approach in fast-paced environment.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Butcher

Cannings Free Range Butchers
08.2023 - Current
  • Complied with food safety, hygiene and sanitation regulations for safe food preparation.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
  • Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
  • Wrapped meat produce to maintain quality, freshness and condition.
  • Adhere to safety and cleanliness standards and maintained equipment.
  • Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
  • Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
  • Stocked, rotated and priced merchandise to meet store standards.
  • Contributed to a positive work environment by maintaining a professional demeanor at all times.

Fresh Convenience Manager

Woolworths Supermarket
05.2022 - 06.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved team member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
  • Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.

Fresh Service Manager

Woolworths Supermarket
03.2019 - 05.2022
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of fresh service members to meet business goals.
  • Maintained high quality standards in a butcher shop, fresh seafood, deli and quality cheese section.
  • Maintained a safe working environment by enforcing strict safety protocols and providing ongoing team training on proper equipment use.
  • Monitored service staff performance and provided feedback for improvement.
  • Implemented inventory management systems to reduce costs and increase efficiency in the service department.
  • Implemented customer feedback system to gather insights and identify areas for service improvement.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Meat Manager

Woolworths Supermarket
11.2016 - 03.2019
  • Increased customer satisfaction by providing knowledgeable assistance and recommendations on meat selections.
  • Maintained open lines of communication with all team members, fostering a positive work environment conducive to high productivity levels and employee retention.
  • Addressed customer concerns promptly and professionally, fostering strong relationships and promoting repeat business through excellent service experiences.
  • Developed and executed successful holiday promotions, including special offers and themed displays designed to attract shoppers during peak seasonal periods.
  • Oversaw budgeting processes for the meat department, regularly reviewing financial reports to identify opportunities for improved profitability or expense reduction measures.
  • Maintained a clean and sanitary work environment in compliance with food safety regulations and guidelines.
  • Managed ordering process for all meat products, streamlining procedures to improve efficiency while reducing overstock issues.
  • Implemented employee training programs focused on enhancing product knowledge and improving customer service skills among team members.
  • Directed the implementation of new merchandising layouts to showcase featured products and drive sales growth in the department.
  • Demonstrated strong leadership skills in managing daily operations of the meat department, consistently meeting targets for sales growth and customer satisfaction.

Butcher

Coles Supermarket
11.2013 - 10.2016
  • Complied with food safety, hygiene and sanitation regulations for safe food preparation.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
  • Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
  • Wrapped meat produce to maintain quality, freshness and condition.
  • Adhere to safety and cleanliness standards and maintained equipment.

Apprentice Butcher

IGA Supermarket
02.2010 - 09.2013
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Used boning knife, skewers and twine to shape, lace, and tie roasts.
  • Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
  • Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.

Skills

  • Customer service
  • Knife handling expertise
  • Meat weighing and labeling
  • Maintaining sharp tools
  • Customer service abilities
  • Meat cutting precision
  • Product presentation
  • Deboning techniques
  • Deboning meat
  • Sanitation procedures
  • Meat inspection
  • Grinding and mincing
  • Management
  • Sanitation practices
  • Machinery maintenance
  • Inventory processing
  • Sausage making
  • Waste reduction
  • Food presentation
  • Supplies maintenance
  • Marinating meats

Certification

  • Certified butcher

Timeline

Butcher

Cannings Free Range Butchers
08.2023 - Current

Fresh Convenience Manager

Woolworths Supermarket
05.2022 - 06.2023

Fresh Service Manager

Woolworths Supermarket
03.2019 - 05.2022

Meat Manager

Woolworths Supermarket
11.2016 - 03.2019

Butcher

Coles Supermarket
11.2013 - 10.2016

Apprentice Butcher

IGA Supermarket
02.2010 - 09.2013

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Jason Conroy