Jason Dixon
Hallett Cove,SA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
25
25
years of professional experience
Work History
Owner
Cove Fencing and Retining
Lonsdale, SA
07.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Enhanced company's market position by identifying and pursuing new business opportunities.
- Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Fencing Supervisor
Total Concrete and Retaining Walls
Adelaide, SA
01.2021 - 07.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Educated staff on organizational mission and goals to help employees achieve success.
- Generated reports detailing findings and recommendations.
- Created and managed project plans, timelines and budgets.
Fencing and Retaining Wall Installer
Active Fencing and Retaining
Adelaide, SA
01.2020 - 01.2021
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Calculated materials and time needed for each job.
- Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
- Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
- Ensured high-quality results by consistently following manufacturer specifications during installations.
- Expedited installation times with efficient scheduling and coordination of resources.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Completed projects within budget constraints through careful planning and resource management.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Increased repeat business by building strong relationships with clients through exceptional service delivery.
- Used appropriate PPE to reduce risks when working with electrical and communications systems.
- Ensured safety compliance during installation projects, significantly reducing workplace incidents.
- Mitigated potential installation hazards, conducting thorough pre-installation assessments.
- Customized installations to meet specific customer requirements, ensuring full functionality and satisfaction.
- Worked with diverse types of weather and ground conditions.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Fencing Supervisor
Littlewood Fencing.
Sussex, UK
01.2000 - 01.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Generated reports detailing findings and recommendations.
- Frequently inspected production area to verify proper equipment operation.
- Created and managed project plans, timelines and budgets.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Education
AQF cert 3 - landscape construction
Australian qualifications
GCSE - Maths
Adult education
Uckfield, UK01.2013
GCSE - Maths, English, Science
Seahaven Academy
Newhaven, UK01.1999
Skills
- Customer Relations
- Small business operations
- Verbal and written communication
- Operations Management
- Business Management
- Strategic Planning
- Staff Management
- Marketing
- Financial Management
- Staff hiring
Qualifications
Hold a full HR south Australian driving licence
Hold a white card
A current Fork lift licence
A current and valid Builders licence
Timeline
Owner
Cove Fencing and Retining
07.2022 - Current
Fencing Supervisor
Total Concrete and Retaining Walls
01.2021 - 07.2022
Fencing and Retaining Wall Installer
Active Fencing and Retaining
01.2020 - 01.2021
Fencing Supervisor
Littlewood Fencing.
01.2000 - 01.2020
GCSE - Maths
Adult education
GCSE - Maths, English, Science
Seahaven Academy
AQF cert 3 - landscape construction
Australian qualifications