Jason Do
Punchbowl,NSW
Summary
Experienced professional in aviation ground services with valuable hands-on experience in aircraft handling and turnaround processes. Demonstrated ability to support team efforts and ensure timely and safe operations. Known for reliability and adaptability, with a track record of effectively managing dynamic operational needs and collaborating seamlessly with team members.
Overview
9
9
years of professional experience
Work History
Ramp Agent
Menzies Aviation
09.2022 - Current
- Customer service
- Service of Aircraft
- Transportation of important cargo
- Operating heavy ground service equipment
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 16 daily flights.
Team Member
Woolworths
10.2019 - 09.2022
- Customer service
- Stocking of stock
- Quality service
- Uphold safety requirements
- Cleaning and maintaining the store
- Developed strong cooperative relationships with coworkers and managers.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Sales Associate
JD Sports
09.2019 - 09.2022
- Customer service
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Built relationships with customers to encourage repeat business.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Crew Member
Mcdonalds
10.2015 - 10.2019
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
Education
BSB40215 Certificate IV - Business
Bankstown Education And Skills Training Centre
Bankstown, NSW01.2019
HSC -
Condell Park High School
Condell Park 01.2017
Skills
- Efficient verbal and written communication
- Good customer service
- Punctual
- Strong work ethic
- Eager to learn new skills both on and off the job
- Leadership
- Able to allocate workers
- Planning and Organising
- Problem-Solving
- Aircraft Marshalling
- Heavy Lifting
- Safety Procedures Compliance
- Ramp Security
- Team Leadership
- Pushback and towing
- Ground Support Services
- Freight Handling
- Security awareness
- Cargo Handling
- Airfield Safety Regulations
- Inclement Weather Tolerance
- Quality Control
- Equipment Inspection
- Aircraft Safety Checks
- Dependable and Responsible
Timeline
Ramp Agent
Menzies Aviation
09.2022 - Current
Team Member
Woolworths
10.2019 - 09.2022
Sales Associate
JD Sports
09.2019 - 09.2022
Crew Member
Mcdonalds
10.2015 - 10.2019
BSB40215 Certificate IV - Business
Bankstown Education And Skills Training Centre
HSC -
Condell Park High School
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