Summary
Overview
Work History
Education
Skills
Reliablevehicle
Clearances
Personal Information
Languages
References
Timeline
Generic

Sonika Born

Adelaide,SA

Summary

I am a motivated professional individual with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Additionally, as an employee my desire to take on new challenges, quickly mastering new skills will be a great asset to any role.

Overview

12
12
years of professional experience

Work History

Full-Time Parent

Home
03.2020 - Current

Assistant Manager

Smokemart and Gifts
04.2016 - 02.2020
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Communicated regularly with customers to gain insights into their needs.
  • Maintained up-to-date knowledge of company products and services.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Supervising staff and assisting with management
  • Identify and respond to issues and expectations
  • Daily completed ledger
  • Conflict resolution within team if need be
  • Managing the store when the manager is away
  • Managed customer service inquiries and complaints in a timely manner.
  • Performed basic bookkeeping tasks related to accounts payable and receivable activities.
  • Stocked shelves with new materials as they arrived.
  • Managed front desk operations including answering emails, taking messages, sorting mail and answering phone calls.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Cashier

Chhoung Phat Asian Grocery
01.2012 - 03.2016
  • Providing exceptional customer service.
  • Followed company security procedures for handling large sums of money.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Answered customer inquiries regarding store policies and procedures.
  • Monitored inventory levels, restocking shelves as needed.

Education

Temple Christian College
01.2012

Skills

Excellent proven customer service experience

Highly personable, approachable and well presented

Able to work quickly and accurately

Excellent communication skills, well-spoken and team oriented

Banking, till operation and cash handling experience

Strong initiative and understanding of Workplace Health and Safety principles

Conflict resolution and the ability to priorities tasks and workloads

Able to flourish in a team environment and motivate staff

Fast learner and willing to undergo further training

Interpersonal skills and professional phone etiquette

Excellent level of computer literacy and excel

Reliablevehicle

True

Clearances

01/01/2023, South Australia Police, National Police Clearance

Personal Information

Driving License: True

Languages

English
Full Professional
Khmer (Cambodian)
Native/ Bilingual

References

Kayla O'Riley                                                   Jennie Nguyen

Store Manager                                                Owner

(M) 0426 173 628                                           (M) 0401 684 885

Timeline

Full-Time Parent

Home
03.2020 - Current

Assistant Manager

Smokemart and Gifts
04.2016 - 02.2020

Cashier

Chhoung Phat Asian Grocery
01.2012 - 03.2016

Temple Christian College

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Sonika Born